Paw Print Genetics Reviews | Read Customer Reviews of pawprintgenetics.com

Paw Print Genetics Reviews | Read Customer Reviews of pawprintgenetics.com

Paw Print Genetics reviews

3,727 approved reviews, newest moderated first

GORDON S.
Aug 15, 2023
Great support team
Great support team. Accurate and fast results.
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Tina
Aug 14, 2023
I have received only 3 of 4 testing…
I have received only 3 of 4 testing that you have received all at the same time. I need the result, the latest, tomorrow as I have a breeding puppy to keep and 10 others to match with families as they are leaving this friday. Tina Lepage
Response from Paw Print GeneticsAug 15, 2023
Hi there, we are very sorry to hear your experience with us has not been up to your satisfaction. Our teams work diligently to get you your results as soon as possible, however we do not guarantee any results prior to 14 days once our lab receives your samples. Again we apologize for the inconvenience this may cause and thank you for your understanding.
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Troy P.
Aug 14, 2023
EIC only test took to long.
I had a stat order put on results. Took way to long to get results back. Competition advertises 5 day turned got same test. Very unsatisfied with how long it took. Most likely shop elsewhere next time.
Response from Paw Print GeneticsAug 14, 2023
Hi there, thank you for your review. We are very sorry to hear you were unsatisfied with our service. Our typical turnaround time from when we receive your sample is 14 days and when we rush you orders we try our best to get you your results as soon as we possibly can. While some competitors may offer shorter turnaround times, we have various testing processes and quality control systems in place to ensure an accuracy rate of 99% to make sure you can trust the results you receive from us. Again, we are sorry to hear about your experience and if you have any other questions please reach out to our team at [email protected]. Thank you.
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Cara
Aug 14, 2023
awesome!
as always, awesome!
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Barbara C.
Aug 14, 2023
Love it
I have used Paw Print for several of my dogs now. I love it. Staff has been extremely helpful. Emails are answered quickly and fully. The only thing I would love is if I didn't have to use another organization for my JDCM and MO. Then it would be perfect! Thank you for all you do
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S H.
Aug 11, 2023
PPG tested our first pups in May 2013…
PPG tested our first pups in May 2013 and all of our dogs since. Since then, all of our testing results have been accurate and posted before the deadline. You’re a company that under promises and over delivers - and with excellent customer service. Thank you!!
Response from Paw Print GeneticsAug 11, 2023
Thank you so much for your review! We thank you for your loyalty and are so happy to hear you have been satisfied with our service over the years!!
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Beth
Aug 10, 2023
FAST turn around
I am always beyond pleased how fast Paw Print gets DNA results back! Thank You!
Response from Paw Print GeneticsAug 11, 2023
Thank you so much for your review! We greatly appreciate your feedback!
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Catherine C.
Aug 10, 2023
Great customer service
Great customer service, emails back right away too!
Response from Paw Print GeneticsAug 11, 2023
Thank you for your review!
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