Paw.comThe Paw.com™ top rated orthopedic dog bed provides the best memory foam dog bed support for your pet's joints. Our pet beds are great for injured or older dogs with arthritis. Checkout our new line of faux fur dog beds for the modern dog bed look with ...
Paw.com (paw.com) has 339 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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ORDERED ON PAW.COM. GOT ONE OF TWO ITEMS. CANNOT CALL COMPANY POST ORDER. NO ONE ANSWERS. CANNOT CHAT WITH COMPANY. NO ONE ONLINE. CANNOT TRACK WITH COMPANY. THERE IS ONE TRACKING NUMBER AND CANNOT DETERMINE WHY I GOT ONE OF TWO ITEMS-BUT THEY CHARGED FOR BOTH -MY ADVICE: GO SOMEWHERE WHERE THEY HAVE CUSTOMER SERVICE POST PRDER
Haylie
if i could give a -0 i would. i put in an order and did not receive a confirmation email. it has been 10 days. for the last 7 days i have been trying to reach costumer service by email, by phone, i have left numerous voicemails and have heard absolutely nothing in return. i spent 270$ and have received nothing, no confirmation, no tracking number, no product. i am unbelievably dissapointed
Anna
If I could give no stars I would. I ordered a pet bed and went off of their sizing chart and it is way too small. I have left three voice messages, three e-mails, and a Facebook message and no one will return my calls on how to exchange it. I also ordered a pet blanket to go over the bed or couch and I have never received it and cannot get ahold of anyone to ask where it is
Heather
Terrible experience so far. Ordered a blanket 3 weeks ago and received an email with a tracking number stating that it had shipped. Was supposed to receive on 12/27. When it didn't come, the UPS tracking site said "Delayed" and I have not been able to get any other information. Customer service has been unreachable, either through phone or email. I strongly suspect that this product never shipped and that the product is on backorder. I feel that this was presented dishonestly on the website and with the email I received telling me that it had shipped. If it's not in stock, please don't waste my time and money!
Della S.
So I have a couple of these products. (Bed and blanket.) And they are super high quality and a great product. But I can not understand why a seemingly good company puts this unrealistic, jacked up price on their items and then States a sale price which is more like the original price would be. They are great products but would no where near sell for $323-448 per blanket!! Why are they so misleading with your advertising and ruining the integrity of their product and company?? When I called them out on a FB post advertising up to 90% off, a representative messaged me and sent me a blanket at the true 90% off. But you should not have to go through that to get a realistic sale price. Rate them a 3 because the products that I have received are good. But prices and advertisements are misleading.
Dave
Really great customer service! Our blanket wasn’t properly delivered by FedEx and Paw sent another one right away! Thank you Samantha!
Kathleen S.
Paw.com is realistically not worth the money. I have two blankets, one for my couch and one for my bed. They are NOT advertised correctly for size. The “king” barely fits my queen bed unfortunately. Only buy from here if you have a discount code or something.
Anne P.
I purchased large faux fur dog bed from paw.com. Not supportive enough for large breed/GSD. Have no idea how they charge $170 for this item when you can get comparable at Costco for 40 bucks. The only reason I give 3 stars bc Customer Service is awesome and gave me full refund!
