H.
30 Days and Still waiting for my order
My order didn't ship for 10 days after I made it, the tracking simply stated "label created". After much back and forth with customer service they let me know they talked to the shipping team and it would be shipping soon. After 2-3 days the tracking finally updated. It's now been 1 month since I first made my order and I still don't have my product and no ETA. I have requested them to send me a replacement and expedite it, and they have denied the request and let me know they can cancel my order and refund me. I was really excited to try this product, but after not sending me a replacement and taking forever to ship my views of this company have been completely soured.