PavlokReviews of pavlok.com

The support answers at least... I have the Pavlok 3 PRO regular watch The first weeks this watch was working correctly. But... after 2 months of no using it I decided to test it and the Zap became EXTREMELY weaker. The support answered me and sent me an instruction to resolve the zap. It didn't work. It's not okay when some product stopped working correctly only after 2 MONTHS OF NO USING IT for real.

I started using a Pavlok 3 late December 2023, with the intent of using for silent alarms, reminders, step and sleep tracking. The company promises the world on their site and testimonials, yet mine never tracked sleep or steps effectively, and by April 2024 started changing alarms, giving any results on sleep and randomly not recording steps for days. Support only ever told me to reset the device and reinstall the app, but after reinstall it wouldn't even sync the old alarms, let alone other data. I eventually received a replacement device that summer and the new device had the exact same issues. The app is a nightmare, doesn't stay connected or can't even reconnect manually, sleep/steps/alarms are lost or not recorded constantly. For those that want to use this device offline, well, you can't. I went camping where there was no connection and NOTHING would work because the app kept trying to connect to the company's service and producing an error, rendering the device useless. I tried using my device 1 full year later just to see if they had fixed the app, but sadly it was equally poor and unreliable and had even more issues, such as confusing my device for another model and still erroring out when there was no active data connection. It seems like this company is not serious about its product support or customers to be honest, so what is a promising device is simply unsusable. Save your money and look at alternatives.