Using scientifically proven and user-tested methods, Pavlok uses both Positive Reinforcement and Negative Reinforcement to help users form good habits. It uses vibration, sound, and even a jolting shock to get users to stick through with their commi...
Pavlok (pavlok.com) has 9 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Appliances & Electronics · Somerville, Massachusetts
Excellent
Appliances & Electronics · Bourne, Massachusetts
Excellent
Appliances & Electronics · Sutton, Massachusetts
Great
Appliances & Electronics · Norton, Massachusetts
Average
Showing 7 reviews with 1 star · Clear filters
Chariel S.
I had the shock clock max for two years and is stopped using it for a short while now it doesn’t charge customer service offered a discount for a new but I still have to pay $140 which is outrageous. The battery won’t take any charge so if you’re thinking of buying I would steer away from it knowing that the product will stop working keep in mind this is the second time that happens
Eleonora
Worst customer service I have ever experienced. Pavlok forgot to include part of my wristband in the original shipment, so they had to send a replacement. Because of their mistake, I was charged customs and brokerage fees for the replacement shipment. Pavlok refused to reimburse me, even though I would not have incurred these charges if they had sent the complete wristband in the first place. A company should take responsibility for its own shipping errors instead of making the customer pay for them. Very disappointing experience
Justine St Claire R.
I never received the watch and constantly emailed them and also spent time on their whatsapp, i also requested a refund. I have had no reply apart from them asking me to do a review 🤣
Mislead
Plagued with bugs and software issues. They make the attempt to “solve” the issue but by that point they already have your money. Snake oil never goes out of style.
Habib L.
This product is absolutely garbage, when it arrived, the product felt like a 20$ item. The zap thing barely works. I contacted them to send it back immediately. They won’t offer a refund even though their website states money back guarantee. I wouldn’t buy one
Mr C.
Way overpriced watch with long delivery time up to 1 month, needs to stay connected 24/7 with app to use that frequently disconnects and costs monthly to use, They promise free accessory in promotion with a watch purchase and then refuse to give free accessory saying its all gone. I can go on an on, even their competitors $50 watch has less problems then their $200 watch.
H.
My order didn't ship for 10 days after I made it, the tracking simply stated "label created". After much back and forth with customer service they let me know they talked to the shipping team and it would be shipping soon. After 2-3 days the tracking finally updated. It's now been 1 month since I first made my order and I still don't have my product and no ETA. I have requested them to send me a replacement and expedite it, and they have denied the request and let me know they can cancel my order and refund me. I was really excited to try this product, but after not sending me a replacement and taking forever to ship my views of this company have been completely soured.