Paula Young WigsReviews of paulayoung.com

I was waiting for my wig to be exchanged and now I am told that Paula Young Wigs are transitioning to the new owner. What about the money I spent. Maybe PayPal will help me.

I ordered two wigs in early May. Never received them. I contacted them three times, finally they said I’d get them before June 15, still nothing. I’m out over $200 now and will start a fight with my bank. I lived their products and I’m disappointed that the message I get is being sold to new owners. I’ve bought from them for over 20 years. Will I kiss my money good bye? This is plain thief in my opinion. Explains why they had a big sale in may and June. Nothing delivered. I’m really upset now.

SO BAD NO ONE ANSWERS I SEND TWO UGLY WIG THEY WAS DIFFERENT CATALOGE WHAT HAPPEN I HAVE MORE 30 YEARS NEVER A PROBLEM I AM SO SAD PLS HELP US

I excitedly ordered a wig from Paula Young after my hair not coming back from chemo like I thought. I waited....and waited. No email received with a tracking number. I called, guy named Jit told me the item had shipped, I said I will give another week. No wig. Called again, was told my order had been canceled because the color I ordered online wasn't available. Why did Jit say it shipped. Like a fool, I ordered another wig, different style. Got it, not the color I ordered. Paid full price, so I shipped it back for a refund. USPS delivered it June 14. Now their email, website and phone recording say the are transitioning to new ownership. Where is my $60?

I purchased a wig on 4/11/25 and returned it on 4/28/25. I haven’t gotten a refund even after emailing them and trying to talk to someone.

Very strange that when I called the number listed for Paula Young, I got a security company. Ten I tried to place the order online, and it wouldn't go through even with different credit cards. Is the company out of business?

THEY DONOT ANSWER THE PHONE TO PLACA ORDER

As a first time wig purchaser I made the unfortunate decision to buy from Paula Young wigs. Not only was the wig very fake looking but when I returned it I lost not only the shipping cost to return the item but the shipping cost I paid to get the item. They only returned a portion of my full payment. You can't get a manager on the phone and the front line employees are useless, unwilling to help and downright nasty. I can't tell you how many times I got hung up on. Do not buy from this company if you don't want to lose money!