Paula Young WigsReviews of paulayoung.com

BEWARE...If you don't like your product you will pretty much not get any money back. A $19.00 restocking and shipping charges are way too high. Good luck product was nothing like the picture. What a great scam way to make money.

I have been a happy customer of Paula Young Wigs for Years. Since Nov 2020, unaware, they have been charging me a reoccurring $14.95 charge. Denied thru bank. Called they said when I bought the last wigs they auto signed me up for this. I was totally unaware and this was not authorized by me. They cancelled my account and would not refund this charges. So Beware

Not sure of any wig online company Paula did give me a few good wigs but One day it didn’t and that’s when it all went south Not long after suddenly I was charged $98 to my great surprise because I’d ordered nothing Had to get a new card for safety Checked another wig place minewig’s and ordered and got for 117.00 a wig that you’d maybe wear for Halloween Found a website that mentioned reputable wig companies and Paula young was on there Decided I’d try again and received a good wig But suddenly they took 14.95 out of my account for their paula young platinum plus Immediately emailed and told them I never ordered this or signed up and wanted my money back They responded they’d cancel my membership but of course no money It took me long enough to realize they are completely unethical and will literally steal your money Please take my advice and stay away from them Don’t know what to do about a wig but they’ve gotten my last dollar Yep had to get another card

I purchased 3 wigs from them. 2/3 were defective, the last one was shredded with 3-4 inches of hair missing on the side and back. This place is a sham, DO NOT buy anything nfrom them. They will be bankrupt by 2022.

sent wrong COLOR AND WIG SIZE. To send back they charge a exzorabant re-stocking fee plus more shipping fee. Do not buy from this company. BUYER BEWEARE!!!!!!!

I called to order an item, but I was not sure of my color. The operator stated she could send me two of the grey color swatches. This was January 2021. I called again the first of February as well as the first of March. Today my call revealed that there is no record of my calls. I can see why this company has such a low rating.

What a nightmare ordering from Paula Young. They can't find my order, another wig is backordered and won't come for another 2 months and then on top of that....they won't refund me what I paid for the wig and they also want an extra $20 for restock. WHAT A SCAM!!!

I ordered 2 wigs and one was returned I was told if I sent it back within two weeks they will exchange with a small fee for one that I replaced it with I sent it back the next day and that was last September I have called numerous times and always told it was in the process of being sent I am still waiting I paid for 2 wigs and only have one Worst company I have ever dealt with