patriciaspetals.comReviews of patriciaspetals.com

Very unprofessional and terrible customer service. Flowers were never delivered! I had to call them to find out that their delivery person couldn’t find the address. This residence was on a major thoroughfare and always received deliveries on a regular basis. There was no communication about a problem. I demanded a full refund. This company is not reliable. I’ll never use again.

Trash scam business. Do not order! They have no intention of fulfilling your order and you won’t know until it doesn’t arrive and inquire.

Do not use them, They are a fraud and not an actual store

I wish I have seen these reviews before I purchased flowers from this florist last Thursday, 03/23/2023. They promise same day delivery, but they called me and said that they can not deliver because they ran out of sunflowers. I asked if they can have a substitute for it, but they told me they will deliver the next day. Of course, no choice on my end. I had to wait for the next day. I get no delivery notification. I called at 12nn to follow up, they said order is out for delivery. I messaged them again at 3pm and they said that flowers were delivered at 11am. The flowers were supposed to be a surprise to our co-worker who just had her neck surgery, but when I was not hearing from my co-worker, I had to mention to her about the delivery. And guess what, she did not receive the flowers. I gave her the Patricia's Petals number to call and find out where it was delivered, because where she lives is in the country, no one can miss the address if they really delivered the flowers. They said they will investigate. I send text message to that number that texted me Thursday, no answer. I emailed, no answer. I called today, they tell you they still have not heard from the driver. Of course, how would they know, they are outsource call center who does not even know what exactly is happening. Yet, they give you an attitude when you don't accept their excuses. Now, I don't even know whether I can be refunded, or will they re-deliver the order because no one is answering. If you call again, they just keep telling the same thing over and over. I don't know why this florist still in business with all the bad reviews. In case they care about what customers say, and they try to get back at me regarding this review, my order number is P-6347-970319-4236

Canceled order day of event...blamed covid supply issue with not one flower available to substitute

We ordered a bouquet of a dozen roses with colorful fill flowers in a decorative green vase. When the order was delivered it was 1 yellow rose, a handful of dark red astromelia fill flowers and almost all greens in a clear glass vase. I reached out to the company who sent me their policy which clearly states if substitutions are to be made they will be of equal or greater value. Are they trying to tell me or should they read this themselves? DO NOT USE!!!!! I wish I could add the picture for all to see!

Rating zero! Funeral in 1 hour, flowers didn’t arrive, we called the florist we get someone in Florida ( we are in GA),they say they do not have supplies.Didn’t bother to call us , the order was placed 2 days ago. Good thing we stopped by the funeral home early to check on our sprays, this was more than 1 order. Calling BBB & Amex! SCAM!!!

Fact: 1 star is overly generous. I ordered 1.5 dozen roses for my fiancé on her bachelorette trip to be delivered same day. Too close to EOD (the delivery date) I received an email that they couldn’t deliver because of their vendor couldn’t provide them. Too late to order elsewhere now and I have to wait 3-5 BD for a refund. Opinion: I wouldn't be surprised if this company floats its sheets by providing non existent services.