patriciaspetals.comReviews of patriciaspetals.com

We ordered two flower arrangements for a family funeral on a Monday morning for a visitation on Tuesday at 5:00. We asked if they had a florist in the rural area we needed and they assured me they did so I filled our order. We received our Email confirmation with no confirmation or order number. I called twice Tuesday afternoon to find out where the flowers were and no one could tell me. I knew something was wrong then. I asked that a picture of the arrangements be sent to me which they said they would do. They charged my card right away and the flowers were delivered Wednesday at 9:25 so they say. We still have not received confirmation. I will be demanding a refund since they did not fulfill our order.

Horrible experience They make you think they are local They aren’t. My delivery was 3 days late and I canceled. I had to fight for my refund. They had the audacity to say the order was out for delivery which was a lie. Avoid this company

Ridiculous, horrible SCAM!!! I am a very savvy consumer, but I was in a hurry. I was looking for a local florist in my sister-in-law‘s town, so that I could support local business. This company was advertised as the #1 local florist in Longview, Washington. Not only are they NOT local, NOT family owned, NOT well reviewed,etc. but they are NOT even in this country, as evidenced by the carefully choreographed conversation that you get when you are directed to customer service for companies that farm out their customer service to overseas. I was told I would receive a refund. I am NOT holding my breath… STAY AWAY FROM THIS COMPANY!!!

This is one of the worst companies I've experienced. I placed an order and they claimed I didn't put in the address, but I did. I never received any verification, so I called to confirm everything was ok, they checked and responded that it was good to go. I got a call hours later saying that they didn't have the address, but I know I put it in, and I gave them the address again. It was supposed to be same day delivery but they bumped it to the next day. The next day they asked for the address again saying they didn't have it and then hours later called to cancel with no option for other arrangements. They said they would refund me and I am still waiting for me refund. None of the employees I spoke with on the phone spoke decent English. This company seems like a scam.

My uncle passed away and I ordered a nice $165 arrangement from Patricias Petals the morning a day before the funeral. The instructions were deliver same day or next day before 9:30 am so it would be there for the service. It was not put together or delivered for the funeral. They called and asked if they could make one and deliver it to a home of one of the family and I could save $10. You have to be kidding me. Awful service and follow through.

SCAM SCAM SCAM I ORDERED A BEAUTIFUL ARRANGEMENT FOR A friend’s 60 th birthday. Luckily she sent me a pic of what she received and I was mortified!! She got some cheap vase with tons of greens and 4 wilted roses. Customer service hung up on me!

Do not use this company for flower delivery. They do not deliver on time and customer support is terrible. I spoke with some manager named Kim(in Florida) and she had no clue.

A SCAM, THIS IS NOT A LOCAL OPERATED FLORIST YOU PLACE THE ORDER WITH NOR ARE THE ARRANGMENTS WHAT YOU GET. THEY TAKE YOUR MONEY AND DON'T DELIVER PRODUCT ORDERED OR ON TIME! SCAM, SCAM SCAM. They said next day, after I placed online order, that they would not be able to deliver online. They said I would get refunded in full, waiting on that!! THEY DO NOT GIVE YOU A STRAIGHT ANSWER WHEN YOU ASK FOR INFO ON HOW TO CONTACT THE "DESIGNER" MAKING THE ARRAGMENT. DONT USE THIS COMPANY, YOU WILL LOOSE!!!!