patriciaspetals.comReviews of patriciaspetals.com

First, I thought it was a local business in San Clemente CA - very disappointed at myself for not paying closer attention. Next, I spent $80 on what looked like a great bouquet. The bouquet that was delivered looked like you could have paid $10 at the local grocery for the flowers. They were in terrible shape also. NEVER USE THIS VENDOR!

This company is a SCAM! I ordered a funeral standing spray two days prior to service. I arrived for visitation and funeral, but the flowers did not!!. I spent the majority of my time on the phone with their customer service trying to find out what happened. Customer Rep said his delivery driver was not answering his phone. I demanded a refund of $304.89 and he placed me on hold to get his supervisor. I was on hold so long that I had to disconnect because the service was starting. They did credit my account. Company should not be in business.

I placed an order with Patricia's Petals at 8:00 AM for same day delivery. At 3:30, I received a voice message i could barely decipher, so I replayed it. The quick speaking, unintelligable speaker stated due to supply issue, Patricia's Petals could not fulfill my order, and that I would receive a refund. Buyer beware.

Patriciapetals and Terry's florist are not local . They are brokers who can't speak English and took my c.c. # then cancelled my order day they were to be delivered - stay away - scam - deceptive companies - go back to china - I will be contacting bbb

I ordered a plant for a funeral on Tuesday morning for a funeral on Thursday. They called me at 11:00 am on Thursday to tell me they couldn't process my order due to supply issues. It was a plant! I sincerely believe they could have found some kind of replacement. But, no they waited until the Funeral was in process to let me know that they would not be able to supply my order! This was totally unacceptable, and I would advise No One to order from this florist.

Ii wouldn't even know where to begin! Horrible experience. Save yourself the trouble!!!

I placed the order well in advance to ensure the flowers would be delivered on my daughter's birthday. On the day they were to be delivered, I received a call that they were cancelling my order. They also said they would not be able to replace with available flowers because, I was told, they didn't have any flowers. No flowers! Beware!

HORRIBLE! I placed an order over a WEEK in advance to send flowers to make sure it was on a specific date. Not only did I get a call a few days later saying they need to change the type of bouquet I picked because they ran out of the flowers I chose, they also told me after I called them the day OF the flowers expected delivery saying they can’t delivery it until the next day. Which is horrible considering flowers need to be delivered timely, and also how far an advance I ordered! Just when I thought it could not get worse, they called me at the very end of the day saying they can no longer deliver my flowers this week at all and they issued a refund!! But it was too late to order any other flowers!! Horrible I would give them a -5 stars if I could. Horrible customer service as well.