patriciaspetals.comReviews of patriciaspetals.com

This florist is a joke. I ordered an arrangement for a funeral service on February 7, 2022. The service was on February 12, 2022. I am out of state on the West coast and three hours behind their time. On the day of the funeral they called me at 6:30am my time... a little more than an hour before the service... to tell me they couldn't deliver my order!! What!? they said that a delivery driver wasn't available! What!? Ridiculous. There was nothing I could do from my distance. I tried another florist, but an hour lead time was impossible. I would NOT trust Patricia's Petals in the future. You would be better off trying another florist is the area. Very poor service.

I ordered an arrangement for my nephews funeral. After choosing what I wanted from their website I called to make sure it would be what was pictured and was assured it would be. It was a far cry from the picture. Not worth what I paid for it. Very unhappy. Would not recommend.

I ordered flowers almost 2 weeks ahead of time for Valentines. They called me today (the 11th) and told me they were out of the flowers to go with the roses. I told them they could sub them. 2 hours later they called and said they could not fill my order... 3 DAYS BEFORE VALENTINES!!! Horrible!

My story is the same as every other review listed. This company does not deliver flowers as far as I can tell. Ordered flowers for a birthday, instructed delivery with phone number and delivery area... No flowers.

On Wednesday Feb. 2, I ordered a lovely floral tribute for my friend's husband's funeral at their church on Saturday, Feb. 5. Patricia's Petals acknowledged the order in writing and charged me for it. They called me that no one was at the church on Thursday (we had a lot of snow), but a Friday or early Saturday morning delivery would have worked. On Saturday there were many floral tributes but I could not find the one I had ordered and wondered if I had missed seeing it. At 9:04 a.m. on Mon. Feb. 7 an employee from Patricia's Petals called me to say that the flowers had NOT been delivered due to a "glitch." They had the audacity to suggest delivering the flowers to the bereaved family that Monday. The "glitch" fabrication is not believable, as they had written confirmation of all the information prior to any "glitch" that could have occurred. They said they would refund my money, but so far it has not posted to my account (in fairness, it may be too early to have posted). I should have read the reviews, which are overwhelmingly not even poor, but bad. Many people experienced a similar non-delivered funeral order. Caveat emptor!

I placed an order on February 2, 2022 to be delivered on valentine's day. On February 10th I received an e-mail stating that due to supply chain issues my order would be cancelled. I called and spoke with customer service and they could not give me a reason why. When I asked if orders placed after mine were being cancelled as well they could not answer. I asked for a supervisor and was told one was not available and the supervisors could not return calls. DO NOT order from this business.

Big mistakes on my part by rushing with my order without research Flowers delivered was not close to the photo on website plus balloon ordered had not never delivered and co needed to "review" my order. In addition they add service fee??? to the order that was not disclosed at checkout.

Absolutely HORRIBLE service - DO NOT WASTE YOUR TIME WITH THIS COMPANY!!!! Placed an order and it was not delivered as requested, instead the order was cancelled due to a supply issue but we were not notified until AFTER the funeral. We are based in Texas and the funeral was in Louisiana so we had no idea the arrangement was not delivered on behalf of our company. Rating should be ZERO