patriciaspetals.comReviews of patriciaspetals.com

Ordered a large spray for a funeral for an employee. 4 hours before the funeral they call and say they cannot deliver the flowers? Who can do that? DO NOT EVER USE THEM FOR FLOWER DELIVERY!!! Why would you take an order that you cannot fill? Total fraud!

Where do I start? We had an employee pass away. The flowers they delivered looked like a child made the arrangement. The flowers were 6 different kind of flowers all of not matching. I called customer services and complained. They asked me for a photo. I was in a church for a funeral and didn't bring my phone. I was told several times I needed a photo of their work? Are you kidding me??? They don't know what arrangement they made? I then called my father he was still at the burial site. He snaped a photo for me and I emailed them the disgusting flowers. Patricia's Petels then emailed me saying I agreed to the designer's choice because they ran out of flowers. So, they run out of flowers and throw whatever garbage they have on hand to make funeral arrangements? Needless to say this place is a scam! They should be embarrassed and ashamed this is the kind of work they provide. Don't buy from this place! There work is garbage not worth $320.00.

I ordered a fruit basket ($75 + $15 service fee) for a family that just lost their daughter tragically. When they got in touch with me they told me the fruit was rotting and bruised. When I emailed the florist they gave me $10 refund but they couldn’t replace my order with a planter because of “shortages”. Wth. I have never done business with a business that doesn’t try to make it right!!! DO NOT USE THIS FLORIST.

Appears to be a scam or a fake site. They are not a local florist as they portray and the flowers never made it to my uncle's funeral. Shame on them.

Ordered an arrangement for my daughter for Valentines day and received a text (not a call) on the 15th stating that they are not going to be able to deliver my order. When I called Deanna from the company she did not return my call or respond to a text I sent back. There is something about flowers that are special and you would think that individuals within the company would understand this and take some level of extra pride. They are not selling vacuums or screwdrivers here but rather something that all of us consider very personal. If you read this I would make the assumption that this company is a fraud.

Used Patricias Petals to send an 88 year old woman in assisted living some flowers and candy for valentine's day. At the end of the day, after I made an inquiry, i was told that the order had been cancelled because of "supply issues." I would get a refund. Of course, I would get a refund, but that does not help an elderly lady who has been like a mother to me and who would have loved a gesture of remembrance on Valentine's day. Dispicable.

This was absolutely the worst service I have received anywhere. Ordered the floral arrangement for a funeral on 2-7-2022 to be delivered 2-14-2022. I received a call Saturday saying they did not have the exact flowers but would still be able to make one. Today, 2-14-2022, one day before the funeral, they call and tell me they don't have any flowers there or being delivered so they are refunding my money. What a load of crap. I do hope this review get posted so no other unsuspecting soul falls for their advertising scheme. DO NOT SHOP HERE!!!

If I could do zero stars I would Here is what I sent to their Customer Service because I don't want to type it all out in this review. I ordered a flower arraignment for my mother's funeral from all of her Grandchildren and did not get anything near to what we ordered. I ordered the 1st attachment and received the 2nd attachment Patricia Petals did text me from (862) 658-6184 and call me to tell me that what I ordered was out of stock and you needed to use a vase instead of the standing arrangement. I was not happy about that and should have cancelled right there but your Customer Service person talked me into the vase explaining to me that I would still have the same number of flowers as the one I ordered, so I agreed to that. What I received, the 2nd picture attached did not even come close to the number of flowers I ordered and paid for. In fact, what I received only had 7 flower steams, 7 !!!!!! so you could imagine how upset I was. There was not even a single rose in the arrangement and flowers in the arraignment that were not even in the order. Another issue was I asked for the flowers to be delivered on Feb 11th so they would be there before the funeral started on Feb 12th. I even called on the 11th at 5:28 PM to make sure the flowers were delivered so I would not have to worry about them. When we arrived on Feb 12th, no flowers, nothing!!!! I called Patricias Petals to find out what happened to them at 9:11 AM and they put me on a forever hold and final came back and said they could have them delivered by 10:30, REALLY!!!!! Again, the viewing was at 9:30 and the Funeral Services started at 10:30. A delivery at 10:30 was way too late which I told them and so they put me on hold again and then told me they would have them at the funeral home by 10:00 AM, what could I say at that point, so I said fine. Again, I should have cancelled them. When they arrived at 10:05 the delivery person snuck in and quietly placed the flowers on some random table by the front door of the funeral home and left quickly. If I was not standing right there watching them, I may have missed them entirely. I am extremely upset and was embarrassed with the arrangement. I was mourning the loss of my mother but instead had to take time with the flouriest to make sure they did their job, that I paid for. I could have picked up what I received from the grocery store for $25.00 and had them there on time!!!! I am disputing the amount you charged me and would like a full refund of my money for $165.78 due to the fact that: 1. There was not the same number of flowers in the arrangement that I received as what I ordered 2. They arrived a day late, and barely in time for what I bought them for 3. When they arrived, I was embarrassed to even show people what the Grandchildren bought their grandmother 4. The time that it took me away from my family and friends worrying about a flower arrangement instead of mourning for my mother. 5. And the fact that I now have to deal with this the day after the funeral when I should be resting to recover from the funeral