patriciaspetals.comReviews of patriciaspetals.com

DO NOT USE! 1 star only because I couldn't leave 0. Worst company I've ever dealt with.

I gave one star because I couldn’t write this if I didn’t put something down. Paid $69.00 for a ‘deluxe’ bouquet for my granddaughter, picking them for the proximity to her house and it looks terrible, mostly cheap mums instead of the daisies they pictured. They didn’t even put the stinking curling ribbons on the very ugly vase they substituted for the cute round bowl. I could have gotten better flowers from Costco, filled my car with gas and delivered them myself for less. When I complained I was told I would get a $12.49 refund that would take 3-5 days. That’s less than two percent. ‘John’ also attached a two page ‘terms and conditions’ (what florist has that?) to back up his reasoning. I wish I had checked the reviews. Shame on me, it was an expensive lesson. Apparently, seeing all the other people’s bad experiences Patricia’s Petals doesn’t care about bad reviews either.

Ordered flowers with beautiful dove vase for mother's birthday. It was not delivered. I called and they said they would look into it and call me back. I didn't receive a call back, so I called again a day later. They said I had cancelled the order. I told them I did not cancel the order and they said it was already refunding. I asked who authorized the cancellation again and this time Owen said it was cancelled because the dove vase was not available. Very, very disgusted with their service. I still have not received the email about the cancellation and when I asked for a cancellation confirmation he said he couldn't give me one. Hopefully I get my money back from this dishonest business.

DO NOT EVER ORDER FROM THEM!!! I called and place order yesterday morning at 10:30am. Specifically requested it be delivered same day. Received confirmation email of payment and that it would be delivered on same day. Recipient never received the plant/flower arrangement. I called, no answer. I emailed, no answer. I never received a phone call from them either. Today, I received a call from them and I called them right back. Some man said they tried to call me several times yesterday to see if they could deliver today. This IS a complete lie!! They never tried calling me at all!! When I called him out on it he said he could deliver today. I declined and told him I want a refund. He said he would refund and send me confirmation. He has yet to do it. I have called my credit card company and reported them and our lawyer. I will NOT let this go. I WILL GET MY MONEY BACK. People like them need to be stopped. They are thieves!!!

They do not deserve a star. Paid for a deluxe arrangement and chocolates. The flowers that were delivered looked nothing like what I paid for and was sparse, not a deluxe!! Oh and no chocolates. I complained and said I wanted a new bouquet and chocolates sent and he basically said he didn’t care. Says they are giving me a $20 refund…….the chocolates alone were $12.00. The bouquet was embarrassing and made me look cheap to my friend.

I really wish I would have read reviews... the arrangement I ordered looked nothing at all like what was on the website... "manager" offered a 13.00 refund.. seriously?? The "manager" was well versed in the "Well I can understand" but lacks the ability to make the customer happy. DO NOT ORDER unless you want to be embarrassed by the quality of work they deliver!!!! GO ELSEWHERE!

Service not what I paid for. I ordered an arrangement and paid over $80. What was deliver, a day late, was a sub-par arrangement that was NOT what I ordered. They offered a small refund. I asked them to replace. They did not. The refund was not enough to make me happy with the flowers or their delinquent service.

I was extremely disappointed in the arrangement I ordered. While I understand substitutions are part of this company's policies, I paid for a "premium" arrangement and did not feel that is what was delivered. I asked for a "bright" arrangement with the bright pink roses pictured in the website's image and instead white roses were delivered. Customer Service did not offer any satisfactory response. I would not recommend this florist to anyone. Please use someone else.