patriciaspetals.comReviews of patriciaspetals.com

FRAUD - SCAM ALERT. If you have ordered flowers through this scam company notify your bank immediately. The company will claim to be in the city where you want flowers delivered. They will even claim flowers have been delivered when they were not. Wish I had read the voluminous reviews about this fraud and scam online before ordering. Lesson learned. Update: working through my bank’s fraud department, was able to get credit card cancelled and replaced. Continued to press this company hard for full refund and my bank confirmed charge was reversed this afternoon. Still no credible explanation on why flowers were never delivered, and why their staff reported they had been delivered.

I placed 3 orders with Patricia's Petals this week. One to be delivered in California and two to be delivered in Louisiana. The afternoon that the flowers are to be delivered, when it's too late to order from someone else, I got a call saying they were unable to deliver the flowers because they didn't get enough flowers from their distributor. The same message for all three orders. When I questioned them about it, all they said was, they were sorry. This organization is a fraud. They advertise that if you order before 2:00 pm they can deliver the same day. They can't even deliver the next day. The order that was supposed to be delivered today cannot go out until Monday. Save yourself some aggravation and order from someone else.

Terrible customer service. Don't think you're going to get what you ordered, bacause you won't!!! Ordered a bouquet 12 days before scheduled delivery date and had to call twice to even get the delivery. My flowers were substituted and they were replaced with a much cheaper bouquet, but charged me the same place. Run away from this company!!!!

This was a major order for a Funeral for my Godfather/Uncle. He was a very dear person to me. Dennis from Patricia's Petals kept me on hold for almost an half an hour calling the church where the visitation and funeral was. They told me they could do the order. I fell asleep thinking everything was done for my order after looking at their emailed receipt. Later on after they closed I seen they sent me a text saying that a small arrangement that was added to my BIG order was not available and if I could substitute different flowers in that order. The small order was a favor to someone else. So I checked my credit card and no charge from them. They were suppose to deliver it the day before the funeral. I texted them and called and finally heard from them 4 minutes before the visitation saying they couldn't do anything because I didn't get back with them immediately by text. I'm not married to my cell. I thought everything was finalized. I stressed the importance of these flowers to Dennis when I ordered them with him. I think he should have at least delivered my big order that I stressed was most important even if the added small arrangement wasn't available. The small arrangement wasn't important! They knew the big one was. I was SO UPSET. I was ready to call my lawyer. I still might. NEVER, EVER, DO IMPORTANT BUSINESS WITH THIS FLY BY NIGHT COMPANY!!!! They had the nerve to ask me if they could do a home delivery 2 hours after the burial. I told them "No" there's no home to deliver them to. The funeral is over with.

DO NOT ORDER FLOWERS FROM PATRICIA'S PETALS! I ordered flowers on Tuesday online that were to be delivered Thursday for an 80th birthday. I got a call today that they couldn't be delivered until tomorrow. This is totally unacceptable. I am waiting for a credit on my card.

What an incredible disappointment! They did not deliver on the date requested, the chocolate was melted and the "full sized" card I paid for was a crumpled piece of small paper. I also ordered and paid for a deluxe arrangement, which is not what was received. They don't accept phone calls so after emailing them explaining the issues, all they gave in way of refund was $30 on a $120 bill. It is extremely disheartening customer service, or rather a sorry excuse for it.

Terrible terrible terrible! They , at the last minute e-mailed me that they did not have the flowers I wanted. Then I got a text asking to rate my delivery that never happened. Waiting for my refund it's been 5 days now

I ordered the "Everything Orange" arrangement which is comprised of roses, lilies and 3 carnations. It arrived with 1 long stem yellow lily 2 orange carnations and greenery. After bearing the embarrassment of the dinky order they agreed to refund $17.49, the original order was $69 before taxes. DON'T ORDER here, you will regret it.