patriciaspetals.comReviews of patriciaspetals.com

Wish I had read reviews before using this florist, Patricia's Petals. Ordered a 'Peaceful Memories Cross Bouquet' for my cousin's Calling and Funeral Service. Received a call from the florist on the day and at the time the arrangement should have already been there. The caller stated they had no crystal cross to put in the arrangement, but they could add flowers to make up for the missing cross. Because I was not physically able to attend, I had no way of knowing how the arrangement looked. They delivered it during the funeral service, according to my brother...too little little too late. Also, their "Customer Service" rating is big "O." They told me I would have to provide a photo of the actual arrangement delivered (which was late) before they would consider even looking into my complaint. How many people take a photo of the arrangement they order for a funeral?! I will NEVER use this florist again, and I highly DO NOT RECOMEND them.

Website looked good so I ordered a lovely funeral arrangement for a special family member. Received order & confirmation numbers by email. Next day called customer service to verify delivery. Was told order was cancelled. He lied by saying I was notified. Never heard on any of my 3 points of contact. DO NOT LIE. I scrambled to find another florist. Wish I had called them originally. Be sure, I will NEVER ever use Patricia's Petals.

I ordered Roses at 9:30 in the morning with instructions that they must be there by 12pm. the lady stated most likely by 1pm... so I agreed. At 5:14pm they still did not arrive, and I was so embarrassed. when calling to complain, it felt like i was talking to a woke robotic moron that keep repeating herself and not answering as to why they were not there at the time indicated. I will never use them again. Bottom line, they never were delivered

TERRIBLE, NIGHTMARE, SHOULD BE CLOSED BY BETTER BUSINESS!!! We ordered in advance and paid $150.00 what was delivered was worth $25.00 and was past it's prime old and started to fold in a day!!! They got the order card wrong I had to call multiple times & they never provided a corrected receipt. NEVER, NEVER, NEVER AGAIN!

It's hard to deacribe without offensive words. The flowers( I paid for top rated) were subpar.The choclates ( I ordered largest box) were NOT sent. Also, no special card. Under the circumstances I feel my entire purchase should be refunded. But failing that, I refuse to pay for what was not received. Please refund $56.98. .

This past weekend (08/28/2022) we had to buried our mother. I called them and ordered an heart wreath and 2 extra roses with lovely notes on both of them. When we got there the wreath looked dried up, had not note on it and the roses were missing. I called immediately and a woman told me they would refund me the money for the missing roses. I called again on Tuesday and a rude young man hung up on me while we were talking. Today is Friday and still no refund! I will definitely never used patriciaspetals ever again!

THE ABSOLUTE WORST COMPANY I HAVE EVER DEALT WITH!!!!!!! DO NOT ORDER ANYTHING FROM THESE PEOPLE. 8AM ORDER FOR SAME DAY AND THEY CALL ME AT 3PM TO VERIFY MESSAGE ON THE CARD AND ASKED IF THEY CAN DELIVER THE NEXT DAY!!!!! NO! NO! NO!

DO NOT PURCHASE from this company. A total RIPOFF!!!! I was charged $90 expecting a premium bouquet. They delivered CRAP. When I complained, they took of $20 dollars and sent their policy. They are truly dishonest. BEWARE, DON’T BUY!! This company should not exist!