patriciaspetals.comReviews of patriciaspetals.com

Ordered funeral flowers which of course are time sensitive. They didn't fill the order and sent me a lame email later, (which I understandably didn't see until day of funeral) no phone call, so when I showed up at the funeral, NO flowers. Blamed 'supply chain'....how long are businesses going to blame that? If you are a flower shop and can't get supplies, you should close. They didn't have any problem charging my credit card though. I would give zero stars if that was an option.

I ordered flowers for my mom and they were never delivered. I notified the company and they said the flowers were delivered. I asked for a picture from the delivery driver and the answer was no. I would never order from them again.

DO NOT ORDER FROM THIS BUSINESS!!!!! Gosh do I wish I had searched for reviews prior to ordering! Was looking for a local florist in Concord, CA to deliver a special birthday arrangement. This florist came up as being located in Concord, even gave a local address. What a scam!! I chose them because they offer the ability to "Pick My Petals" and I ordered a bouquet of pink lilies with no other flowers or greenery mixed in. Got a call next day saying they didn't have any pink due to a supplier issue, but they did have white lilies, so I agreed to a substitution of white lilies. BTW - customer sertvice call came from a Plainfield NJ number which I thought was odd and the person could barely speak English. The arrangement that was delivered had only ONE lily and the rest was carnations, baby's breath and ferns. I complained and they threw their substitution policy back at me saying they had the right to substitute equal or greater value flowers if necessary. Carnations, baby's breath and ferns are of equal or greater value than lilies?? They are offering me a pathetic $20 refund for an order that was $75! The arrangement that was sent was also significantly smaller than what I ordered. All this business does is scam people out of money and send the absolute minimal arangement. I wonder what are they actually conveying to (and paying) the local florist that makes the deliveries. I was trying to use a local business. Unfortunatgely since I got burned, next time I'll just go back to using FTD. At least they stand behind their product and offer customer service.

patricias petals middle island ny do yourself a favor dont use them ... they advertise same day delivery if ordered by 2pm. i ordered at 10 am and at 3pm they called and said they cant deliver today as the driver left ... wait what? how is that my problem? I tried to call the owner but they told me there is none. How is that possible needlesstosay i cancelled my order

Awful! Just awful! Flowers were never delivered. Impossible to get anyone at customer service. I wish I had read the reviews first. Don’t use them.

Order flowers to be delivered at church for the funeral service they emailed the selection was not available and would sub a pot of flowers I had ordered a stand arrangement told the I wanted a stand sent did not matter flowers, but THEY sent nothing not even let me know until I asked the recipients family if they received flowers and they had not Bad company to do business with ,

THEY ARE NOT A FLORIST!!!!!!!!!!! THEY ARE ORDER TAKERS ONLY. THEY DON'T EXIST AS A FLORIST PLEASE PLEASE PLEASE STOP USING THESE COMPANIES

We ordered a PREMIUM standing spray floral arrangement ($235.00) for my Mother's funeral. The arrangement that was delivered was an embarrassment. It was lacking in flowers and the flowers that were in the arrangement were drooping. So disappointing. I will not order from Patricia's Petals again.