PatientFiReviews of patientfi.com

Clarissa was very helpful and sounds very kind. I appreciate the swift help and great tips to access my account.

Very nice conversation helped me understand the whole process I appreciate his help

This is a total shell game scam of a finance company - DO NOT EVER USE! I set up automatic payments for what I was told would be the amount necessary to pay in full and avoid any interest. The billing was completely inconsistent...different amounts on some months making it very confusing to track. When the final payment date came I learned that they had not been billing the proper amount and they charged me the full interest amount and started charging me late fees. Ruined my credit. When I called to discuss I was put off, put on hold, told they couldn't help me, told a supervisor would contact me after sending account to review which would take up to 15 days. Nobody ever called or emailed. After a month I called back and told they didn't understand why it had not been reviewed and would make sure it was escalated. A month later and no contact, but they began taking $100 payments and applying 100% to interest and not paying any principle...and then charging me late fees because I was not paying principle!?!?!? This has to be illegal, but I have no idea how to fight it because nobody will call me back!

Clarissa was very helpful, answered all my questions, plus gave a few great tips

Nick was amazing!

Clarissa was very helpful to answer all my questions and being patient in walking me through step by step on logging in to my account. She sounded very cheerful and pleasant.

Clarissa was able to answer all of my questions quickly.

Justin was very helpful assisting me to close my account and receive my credits.