PartsIPS - Appliance PartsReviews of partsips.com

Ordering and shipping was great, unfortunately the part didn’t solve the problem but it wasn’t the gaskets fault.

Poor choice for shipping a condenser fan motor- the padded envelope it arrived in was destroyed in transit as well as the part package.. Im amazed it even worked when I installed it.. DO BETTER!!

Excellent customer service.

In stock, ready to ship. A+

I ordered an ice maker. It was not the correct one even though I got the part number off of their website that said the ice maker was a direct OEM replacement for the model number refrigerator I had. It was not. I called them to ask about exchanging it or refunding it. I was told to send them an email. And during the dialogue I was told that they sent me the part that I ordered and they will not give me a refund. Extremely Shady business. Do not buy from this crooked business.

Worst customer service. Partsips isn't worth the hassle. I ordered a wrong part, OK my fault nbd, i got the right part elsewhere and fixed my washer. But then when I tried to return the mistake part I was given the same stupid form response on repeat because this is their return policy. [ - Please obtain a return authorization number.     - Return shipping is to be paid by the buyer.     - Full order amount will be refunded.     - Part should be in sellable condition.     - We have 30 days return policy Thanks PartsIPS ] All i needed was a reurn authorization number. But the only response i could get was their form email of their return policy. So I tried the phone number on the site. And after a stupidly long wait time I finally got to a person... with a terrible phone connection, who spoke quietly to tell me to email. I never even opened the package, it's perfect and sitting by my tv right now and I'm out $100+ because of their shitty service.

Order came in less than 24 hours

The customer service is horrible… if you buy something from them and it is the wrong part be sure to get it back within 30 days cause if you’re at 31 days, they will not take it. They will also not help you with any purchases I would not recommend ever using this company.