Partshnc Reviews | Read Customer Reviews of partshnc.com

PartshncReviews of partshnc.com

4.2460 reviews
Appliances & Electronics
700 Nicholas Blvd, Elk Grove Village, Illinois

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Partshnc

About Partshnc

PartsHnC is a trusted supplier of HVAC replacement parts and accessories, supporting homeowners, contractors, and service professionals throughout the United States. We offer a wide selection of components for air conditioners, furnaces, heat pumps, thermostats, ventilation systems, and indoor air quality equipment from leading brands.We understand that HVAC downtime affects comfort and productivity, which is why we provide same-day shipping on eligible in-stock items to help customers complete repairs without unnecessary delays.In addition to replacement parts, PartsHnC offers complete HVAC solutions through a range of MRCOOL systems. Customers can find energy-efficient mini-splits, central ducted units, heat pumps, packaged systems, and essential installation accessories designed to meet residential and commercial climate control needs.Our commitment to customer satisfaction is backed by secure payments, easy 30-day returns, and responsive support available 24/7 via email. At PartsHnC, we are dedicated to delivering dependable products and keeping HVAC systems operating efficiently year-round.

Partshnc (partshnc.com) has 460 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: partshnc.com
Website: partshnc.com
Category: Appliances & Electronics
Location: Elk Grove Village, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 67% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Partshnc reviews

460 approved reviews, newest moderated first

Alan H.
Sep 18, 2026
Fast and Easy
There was an issue with me using my personal credit card for a business transaction. They were understanding and fast.
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VERONICA IBARRA I.
Sep 18, 2026
No updates on order
No updates on return. Made several calls and was infromed I would recieve a email each day I called. Also, was told I would recieve a refund for the incorrect part I ordered and it would take 3 business days. I have yet to receive refund.
Response from PartshncSep 19, 2026
Thank you for your review and for choosing to shop with us. We’re very sorry for any inconvenience caused and understand why you would be concerned about the refund. After reviewing the order records, we can see that the order was cancelled and the funds were released back on 09/11/2026. The payment amount was only authorized initially and was never charged or captured by us. Because the wrong part was ordered, we did not accept the payment, and the authorization was released. We kindly suggest contacting your payment provider to check when the released authorization will reflect back on your account, as their processing time may vary. We sincerely appreciate your business and patience.
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Gary C.
Sep 18, 2026
Shipping and Handling charges
I bought a sound blanket for my air conditioner condenser. It cost $100. The shipping and handling charges were $80. That is 80%. Rather high.
Response from PartshncSep 19, 2026
Thank you for taking the time to share your feedback and for choosing to shop with us. We’re really sorry for any inconvenience caused. We understand your concern regarding the shipping and handling charges. Our shipping costs are calculated based on the delivery address as well as the dimensions and weight of the part/package. For larger or heavier items, these factors can result in higher shipping costs. We truly appreciate your business and your feedback, as it helps us continue improving our customer experience. We hope to have the opportunity to serve you again in the future!
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SEERY B.
Sep 17, 2026
The part arrived very fast and fits…
The part arrived very fast and fits perfectly. I recommend this seller. Thank you
Response from PartshncSep 18, 2026
We’re pleased to know that your part arrived quickly and fit perfectly. Providing reliable products and efficient service is important to us, and we appreciate your recommendation. We look forward to assisting you again.
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Jeff R.
Sep 16, 2026
Excellent price and availability of the…
Excellent price and availability of the obscure ballast needed by my Lennox PureAir UVA bulb, excellent website and excellent status updates as my order was fulfilled and shipped. And my new ballast works after I installed it! Thank you!
Response from PartshncSep 18, 2026
We appreciate you sharing your experience with us. It’s great to hear that you found the specific ballast you needed at a good price and that our order and shipping updates kept you well informed throughout the process. We’re especially glad to know the ballast was installed successfully and is working properly. We value your feedback and hope to assist you again in the future.
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B G.
Sep 15, 2026
Superb service all around
Superb service all around. Part was in stock as advertised, shipped same day as stated on their site, shipped expedited service as I paid for, part works as it should, and at a very fair price. Would do business again without hesitation. Thank you!
Response from PartshncSep 18, 2026
We’re glad to know everything went smoothly, from product availability and shipping to the part performing as expected. It’s great to hear that the expedited delivery and overall value met your expectations. We look forward to serving you again in the future.
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Jim P.
Sep 14, 2026
ordereing was easy
ordereing was easy, shipping was fast.
Response from PartshncSep 15, 2026
Thank you for taking the time to share your feedback. We’re pleased to know that you found the ordering process easy and received your order quickly. We appreciate your support and look forward to assisting you again with your future parts needs.
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Shane
Sep 13, 2026
Paid 200 for for over night delivery…
Paid 200 for for over night delivery because its a very important part for my walk in freezer. Well...almost a week and still yet to receive the part. Stay away....stay away.. seems like a company that cheats people! And yet no refund on the shipping either.
Response from PartshncSep 19, 2026
Thank you for your review and for your support. We’re very sorry for the inconvenience caused by the unexpected delay with your shipment. We understand how important timely delivery can be, especially when the part is needed for a walk-in freezer. We had processed your order with overnight shipping, but unfortunately, Carrier shipped the package using Ground service instead. We understand how frustrating this must have been. After reviewing the situation with our team, we have initiated a refund for the difference in the shipping charges and adjusted the shipping cost to the Ground rate. We sincerely regret the inconvenience and appreciate your patience and understanding. Your business means a lot to us, and we hope to have the opportunity to serve you again with a better experience.
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