PartshncReviews of partshnc.com

My part has still not been shipped

asking for too much banking information. scam

Part never arrived

Porque no me quieren cambiar la parte mal servicio

A shipping label and tracking number were created the day after I made my purchase, so I thought I’d have the item soon. A week went by with no updates - fedex was still waiting to receive the item. I called customer support and was assured my case was being elevated to “priority” and that someone would reach out to me via phone or email by the end of the day. No one reached out, so I emailed them the next day. Same response. “We are working on this as a priority, please be patient”. Long story short, after multiple phone calls and emails to customer support with zero questions answered and every conversation ending with “we’re working on this as a priority”, almost a month went by with zero updates from PartsHNC and zero order progress other than a shipping label being created. Now it’s been 2 weeks since I cancelled the order and asked for a refund, and to no surprise, I have not received a refund or even an update as to what could be causing the delay. Just called customer support and was told I’d be contacted by the end of the day with an update. I’m not holding my breath.

Said was in stock but was back ordered still waiting

I ordered a motor they said it shipped. I asked for tracking they never sent it and then they said FedEx lost the motor honestly I think they’re dumb and I would never order another thing from this company again honestly, I don’t even think it’s a company. I think they just use your money to get some interest and then they return your investment total scam.

I ordered an enclosure for a meter that was shown as **in stock** on your website. Before placing the order, I called specifically to confirm availability, and I was told that the item was in stock and ready to ship. Based on that confirmation, I placed the order and paid extra for **2nd Day shipping** because I need this item urgently. Five days later, I called to check the status of my order, only to be told that the item will not be available for another **two weeks**. I do not understand how this is possible. I specifically confirmed stock availability by phone before placing the order and paying for expedited shipping. If I had been told the item was not actually available, I would have purchased it from another supplier. This is extremely disappointing and reflects very poor customer service. Please let me know what you can do to resolve this issue immediately, including whether you can locate the item at another warehouse or expedite it from another source.