Partshnc Reviews | Read Customer Reviews of partshnc.com

PartshncReviews of partshnc.com

4.2460 reviews
Appliances & Electronics
700 Nicholas Blvd, Elk Grove Village, Illinois

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Partshnc

About Partshnc

PartsHnC is a trusted supplier of HVAC replacement parts and accessories, supporting homeowners, contractors, and service professionals throughout the United States. We offer a wide selection of components for air conditioners, furnaces, heat pumps, thermostats, ventilation systems, and indoor air quality equipment from leading brands.We understand that HVAC downtime affects comfort and productivity, which is why we provide same-day shipping on eligible in-stock items to help customers complete repairs without unnecessary delays.In addition to replacement parts, PartsHnC offers complete HVAC solutions through a range of MRCOOL systems. Customers can find energy-efficient mini-splits, central ducted units, heat pumps, packaged systems, and essential installation accessories designed to meet residential and commercial climate control needs.Our commitment to customer satisfaction is backed by secure payments, easy 30-day returns, and responsive support available 24/7 via email. At PartsHnC, we are dedicated to delivering dependable products and keeping HVAC systems operating efficiently year-round.

Partshnc (partshnc.com) has 460 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: partshnc.com
Website: partshnc.com
Category: Appliances & Electronics
Location: Elk Grove Village, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 67% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Partshnc reviews

460 approved reviews, newest moderated first

Karla S.
Oct 1, 2025
Delivered on a timely basis
Delivered on a timely basis
Response from PartshncOct 3, 2025
Glad your item arrived on time! Thanks for choosing us don’t hesitate to order again whenever you need parts!
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Terence S.
Sep 2, 2025
Order was fulfilled in a timely…
Order was fulfilled in a timely fashion. Part worked perfectly
Response from PartshncSep 4, 2025
Thanks for the great feedback! We’re glad the part worked perfectly and arrived on time. We look forward to helping you again please order with us anytime!
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Norma Martinez M.
Aug 8, 2025
Make their shipments in a timely manner…
Make their shipments in a timely manner and if you request a refund, they will do it even faster!!!
Response from PartshncAug 12, 2025
We’re so glad you appreciated our speedy service and smooth refund process! Thanks for trusting us hope to serve you again soon!
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Palo Verde H.
Aug 4, 2025
Aerco Boiler & WH parts
On first order all items were accepted as purchased. Shortly after payment for shopping cart items, a representative reached out and call to inform one of the items is out of stock. Asked when it may be restocked and was informed within 2 weeks. I tried one week later and the item was restocked, so a new order was made. High praise for short turn around time. Both orders came within 2 business days
Response from PartshncAug 6, 2025
So glad everything worked out! Your feedback means a lot. Restocks and fast shipping are our goal hope to pack another order for you soon!
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Jhon P.
Jul 3, 2025
I waited two weeks for them to finally…
I waited two weeks for them to finally tell me they didn't have the product. Now my client is waiting longer thanks to this company, and yet I have to wait for the refund without knowing if they're going to give me the full amount.
Response from PartshncJul 10, 2025
We truly apologize for the delay and the inconvenience this has caused both you and your client. The item was in stock when your order was placed, but due to an issue with the shipping address, we were unable to process it right away. During this time, the item was purchased by another customer and went out of stock. We understand how frustrating this must be and deeply regret the impact it’s had on your project. Please rest assured that a full refund has been initiated, and you will receive the total amount back.
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E.A.
Jul 1, 2025
Ordered furnace pump for overnight…
Ordered furnace pump for overnight delivery, (no hot water) been a week and still have no pump or refund with no idea when I will receive either.
Response from PartshncJul 10, 2025
We're truly sorry to hear about your experience and understand how frustrating this delay has been especially with such an urgent need. Your order was shipped via overnight delivery; however, it appears the carrier as lost the pacakage. As soon as you contacted us, we promptly initiated an investigation with UPS. During this process, the package was located and has since been successfully delivered to you.
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john.beardsleygmail.com
Jul 1, 2025
Poor Customer Service
I ordered parts for a Mini Split unit I was repairing. The ordering went smooth. However, after issues with shipping I contacted customer service and they were terrible. Rather than even try to help me they argued with me and said they don’t work after 3pm on normal business days. I ordered the parts at 3:20 and the parts shipped the same day at 6. So someone was working…. Understand that if you order from this company it is a foreign entity mascarading as a US company and providing sub par services.
Response from PartshncJul 29, 2025
Can you please help us with you order number so we can look into this and get this resolved for you.
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Randolph P.
Jul 1, 2025
Easy Replacement Part Order
It was easy to get the exact replacement for my mini-split unit. It arrived very quickly! Very pleased with the service.
Response from PartshncJul 2, 2025
Happy to hear the part arrived fast and matched perfectly! Thanks for your trust in us we’d love to serve you again anytime.
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