PartsgeeksReviews of partsgeeks.com

Not even worth one star! Ordered rotors and pads for four wheels. Said the order would ship within a day! 3 days later order still didn't ship. Tried to call them and let them know I would not be at the shipping location as a result of the delayed shipping and that I needed to have them shipped to another address. Each time I would call I was put on hold and no one ever picked up! Finally after two days of this, someone picked up and I told them I needed the items shipped to another address and he put me on hold only to hang up on me!!! Needless to say the items were shipped in two different fed ex shipments to the address I was not going to be at. One shipment was delivered but no one was there and the other is still lost!!! They sent me an email asking me for a review so I filled it out but can't find it anywhere! So I decided to review it here where i know it will be seen...!! They're the WORST!! STAY AWAY! AMEX will have to deal with them now!

I ordered some replacement parts for my toyota Prius back in February. I am just writing this review now as it has been well over 6 months and I still haven't had any problems with the parts. All I can say about partsgeeks.com is that they had the best price around and they shipped the parts in a timely manner. I will definitely be using them again when I need a part in the future. Thanks again Partsgeeks.com.

Stay away from this company. ...you will loose money that you think your saving ! No money returned , no 30 day money back , no contact with custumer service.

I have some problems according to my order, i've sent two e mails to get a reply from them.but they deliver goods as they promised !

I ordered 3 parts, all of which their website said they had on hand- a control arm, a pair of bushings, and a bolt kit. They e-mailed me that the bushings were not available, and they were refunding the money for it (without asking me if I wanted the exact same bushings in black which they had in stock, as opposed to the red I ordered). Instead they told me I would have to separately order the black ones and pay another shipping fee! Then when the package finally came, all it had in it was the control arm! No bolt kit. Their packing list even said "Will call" instead of "Quantity shipped-1" like it did for the control arm. I contacted their "Customer Service". Not! Seriously, to my complaint that they had not shipped a BOLT KIT that had it's own part number and that I paid extra for, they replied (and this is copied from their response with no changes): We do not sell hardware or have the ability to send missing pieces. If you are missing hardware from a part (e.g., missing gaskets, clamps, bolts, screws etc...) you can either return the entire part or purchase the hardware locally. If you are missing a crucial part to a kit, the entire kit must be returned. We cannot break up another kit to replace missing items. They must be hiring brain damaged people. Seriously! Then I finally got someone who said they were "investigating the loss." Really. For 6 months. Still no refund. Don't use these people. They are a ripoff!!! They charge you multiple shipping charges, then don't send your parts, and don't refund you for them. STAY FAR AWAY!!!

If you order anything from this company you are asking for trouble and will have to fight and argue for your money back if you can even get it back . If your desperate enough to have to try this company use your credit card so you can dispute you charge . I wish I did my homework and saw these reviews before I was desperate enough to try them . They have 430 $ of my money right now .

I have a 1988 furoshiki its hard to find parts for parts keek always has them cheap price is very fast shipment I'll be by in stuff from these guys for a long time

After several heated e mails (on my part) PartsGeek came through and refunded my entire order. I still believe it would better serve them to talk to their customers rather than just by e-mail, but I am old school.