PartsgeeksReviews of partsgeeks.com

I purchased a VW part and PartsGeek.com sent me a Toyota part. I sent the wrong part back at my expense! That's not a fair deal. If PartsGeek.com makes the mistake of sending out the wrong part, they should pay for that, not the customer. Last time I'm ordering from them. Let me go to a competitor! Shame on PartsGeek.com!!!

I purchased new ball joints, tie rod ends inner and outer, CV shafts both sides, pitman arm , steering gearbox . all break parts. Had all installed by a professional. Every part purchased from Parts Geeks FAILED within one year. My Dodge Dakota pickup is in the shop right now getting every part that came from Parts Geeks replaced with good parts. When called Parts Geeks about all the junk parts they acted like it was my fault, and did not believe a word I said. Treated me very badly. Parts Geeks is the worst company ever. I learned a very expensive lesson. NEVER BUY FROM PARTS GEEKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My first online buying experience with Parts Geek was very disappointing. They would not ship the parts to my mechanics garage location because it was my first online order. They insisted on shipping to my residence which resulted in a weeks delay. Anthony in customer service was rude and impatient. He claimed to be a supervisor and wouldn't allow me to talk to anyone else there. I WOULD NOT RECOMMEND POOR CUSTOMER SERVICE!!!

good prices but not a customer friendly place as far as policies go and woe unto you if there is a problem.

Their website helps nicely, the parts almost always fit right --- BUT they sell things without the parts need to install and then charge a fortune if you go back and order the installation stuff --- $80 for 6 screws (sold separately, just ask them!)

I ordered and received the wrong part! they told me I have to reorder part, they would send me return label for wrong shipment ... after reading reviews on Bad service with other customers with same issue, I will be contacting my credit card asap to cancel payment! I would definitely not trust this company! unless you are prepared for similar problems? not worth it! pay the extra money to a reputable site!

Ordered 4 shocks for a Nissan Maxima. After debiting my account they only sent 2 shocks and now they refused to send the other 2. They're saying that I took too long to complain. Really..! Within 2 weeks after receiving half of the order I opened a ticket and talked to 3 customer service people. What a scam!! Never again!!!

Worst experience ever this guys have no customer service at all. Won't do service with them ever again