Richard A.
Order cancelled and waiting for refund
I placed an order online. The system gave a shipping date and all the normal details. Within 4 minutes I got an email that my order was cancelled due to part unavailability. I understand that happens but in the mean time they already charged my card and now I have to wait up to two weeks for my refund. If they can check the inventory that quick (which they should have known in advance) they should not have charged my card at all until they confirmed parts were available. When I called I was just told that this won't happen next time. I don't believe they know that unless they change the system



