PartsFEReviews of partsfe.com

Response from PartsFEAug 9, 2026

Thank you for taking the time to share your review and for choosing us. We’re truly sorry for the inconvenience caused and apologize that the control board arrived with damage to the terminals. We don’t see that you reached out to us to report the issue before making adjustments to the part. Since the part was installed and modified without prior notice, unfortunately, our options to assist are very limited at this point. We sincerely apologize for the situation and wish we had been given the opportunity to address the issue when you first received the board. Your feedback is important to us, and we truly value your business. We hope you’ll consider giving us another opportunity to serve you and provide a better experience in the future.

Response from PartsFESep 1, 2026

We’re pleased to know the parts were exactly what you needed to repair your units. Your satisfaction means a lot to us, and we sincerely appreciate your support. We look forward to serving you again!

Response from PartsFESep 1, 2026

We’re glad the correct part arrived quickly and met your needs. We also appreciate your feedback regarding the shipping cost, as comments like yours help us identify areas where we can improve. Thank you for choosing us!

Response from PartsFEAug 9, 2026

Thank you for taking the time to share your review and for choosing us. We sincerely apologize for the shipping delay and the inconvenience it caused. We understand how frustrating it is to pay for Next Day Air and receive your parts on the second day instead. Due to the delay, we have adjusted the shipping charge accordingly. You were charged for Second Day shipping, and we refunded the balance of the shipping charges on 08/04/26. We truly appreciate your patience and your business. We value you as a customer and hope you’ll give us another opportunity to provide you with the timely service you expect in the future.

Response from PartsFESep 1, 2026

It means a great deal to hear that you had such a positive experience with our PartsFE team. We’re glad our staff was helpful and that you appreciated both our pricing and communication. Providing reliable service and making the ordering process easy for our customers is very important to us. We sincerely appreciate your trust and supportive feedback, and we look forward to assisting you again!

Response from PartsFESep 1, 2026

We’re happy to hear that your part arrived within just two days and that our service met your expectations. Providing fast and dependable service is important to us, and we sincerely appreciate you giving us the opportunity to serve you!

Response from PartsFEJul 25, 2026

We appreciate your excellent feedback! We’re happy to hear that your order arrived quickly and that you had a positive experience with our pricing and service. Thank you for trusting us with your purchase, and we hope to welcome you back for your next parts order.

Response from PartsFEJul 25, 2026

We really appreciate you taking the time to share your experience! It’s great to hear that your order arrived the very next day and that the motherboard worked perfectly for your repair. Thank you for choosing us, and we’d be happy to assist you again with any future parts needs.