John J.
Best company...
Best company...
Response from PartsFEMay 10, 2026
Thank you for the wonderful review! We’re grateful for your trust and support. It’s always our goal to provide the best experience, and we’d love to serve you again!

PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more.We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most.Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service.At PartsFe, keeping commercial kitchens running efficiently is our priority.
PartsFE (partsfe.com) has 304 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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304 approved reviews, newest moderated first
John J.
Best company...
Response from PartsFEMay 10, 2026
Thank you for the wonderful review! We’re grateful for your trust and support. It’s always our goal to provide the best experience, and we’d love to serve you again!
Lee C.
I like the prices, but I received the wrong part, and now not in stock,I will keep using your company for now.
Response from PartsFEMay 10, 2026
Thanks for sharing your experience. We apologize for the wrong part and inventory issue, but we’re grateful for your continued trust and look forward to helping you again soon.
brian N.
Parts FE had the parts available and fast shipping and best price. Would recommend them.
Response from PartsFEMay 10, 2026
We appreciate your kind words! It’s great to hear you were pleased with our prices and fast delivery. Thanks for recommending us, and we’d love to help again anytime!
Keith M.
Olivia's help with verification of a part waa great. It was nice to get the same agent the next day. Didn't need to rehash everything.
Response from PartsFEMay 10, 2026
Thank you for sharing your experience! We’re happy Olivia made the verification process smooth and easy. We’d love to assist you again whenever you need parts.
Jorge A.
I expected better customer service, they responded to my request but in their time and they did not refund me (until now )in a prudent time, being that the package was lost in FedEx and I have to keep waiting to see if they find it, it is no longer the customer's problem, they must return the money as soon as it is known that it was not going to arrive Not happy with this company
Response from PartsFEMay 7, 2026
We appreciate your review and are very sorry for the inconvenience you’ve experienced. We understand how disappointing this situation has been, especially with the shipping delay. Please rest assured that we are in constant communication with the carrier and treating your case as a priority. There is still a possibility that the package will be delivered, but if not, we will issue your refund without further delay. Thank you for your patience and understanding, and we hope to have the chance to earn back your trust in the future.
Bradley M.
Your email ended up in my TRASH
Heunghoi K.
I ordered three items. One item was canceled the next day due to a stock issue. Seven business days later, I received an email saying that only one item had been shipped. However, there has been no update at all regarding the remaining item. I seriously question whether it should take this long to process an order, especially when I placed it for items that were listed as in stock on their website. This has been a very disappointing experience, and I should have heard from others about some very negative experiences as well.
Response from PartsFEApr 26, 2026
Thank you for your honest review. We’re very sorry to hear about the delays and confusion surrounding your order. This is certainly not the experience we want our customers to have. We are working on improving our stock management and communication so situations like this can be avoided. We truly value your feedback and hope you’ll give us another opportunity to make things right.
Brian W.
Fast easy ordering and product arrived promptly
Response from PartsFEApr 26, 2026
We’re grateful for your feedback! Glad you enjoyed fast ordering and timely delivery. Thanks for choosing us we can’t wait to serve you again soon!