Park WarehouseReviews of parkwarehouse.com

The end product was fabulous!! We love the bench! The getting there was a little frustrating. People were all nice. Confusion on their end over who our primary point of contact was. Lack of initial effective communication regarding delivery time. We ended up getting it in plenty of time, which was a relief. Bench was bent slightly when received but we were able to bend it back into place to get it to fit. Never lined up perfectly but it is a really beautiful bench so we weren't going to complain about it being a bit off.

Round picnic tables seem to be a great quality. The issue was shipping. We received the table tops and benches only in the first shipment. The pallet with the frames was misplaced by the freight company, which was the freight company's fault not Park Warehouse. PW was helpful trying to track it down, and reordered when the freight company could not find the missing pallet. When we finally received the frames, the cross bars were missing. PW contacted the manufacturer to get them ordered and shipped to us. I know it wasn't necessarily PW's fault, but it was a slight inconvenience to have 3 different shipments weeks apart to receive everything. I do thank PW for their diligence and communication to fix each shipping error.

I chose to use Park Warehouse because the information online assured me that it would only take 3 weeks for my picnic tables to be delivered....and yet it took a MONTH and a HALF to be delivered. But the product itself seems to be fine.

Fair price and good product. Some parts were damaged in shipping and I didn't have the time to wait and hassle with returning them but overall the experience was good.