Park ResortsReviews of park-resorts.com

booked at southview in caravan decided to upgrade before we went thecaravan was not the one stated I.e a Sleaford van. we paid extra for this. on arrival the van seemed not to bad .however looking closer we found en suit bathroom had no plug in sink toilet brush broken and unusable floor filthy found childs soother on floor .in seating area found toys behind small fridge from previous occupants during our stay we found out why there was a small additional fridge in the van .On third day found all our food had gone off due to main fridge not working correctly it had to thrown away later that night at 3 30 am the alarm system went off security was called out to sort it .On inspection of other bathroom it was found there was not even a toilet brush at all to use We have use south view before but will not visit again after this experience On reading other reviews from other users PARKDEAN needs to take on board these comments very quickly

Horrible dirty caravan. Stay away. Stuff is terrible and impolite. Dirty kitchen and floors that never seemed to be cleaned. Toilet is dirty and smells. Charged us for a big caravan with a lounge but got the smallest one with dirt everywhere. Disappointed. Pool is cold. Lots of Romanian everywhere got scared for our kids. The lock is shocking as you can simply push the door out with a kick. Stay away and keep your money. Better go to b&b which at least provides a free breakfast. We ended up spending more money on eating outside or cooking in. I don't really mind but wanted to relax as well rather than cooking almost every day.

Don’t buy a caravan on there, they expect you to upgrade very quickly

Was charged £20.00 extra because I asked for a quiet spot. When I challenged this I was spoken to rudely and like a child and was told it I didn't pay then I would have to take pot luck. When I flushed the toilet it splashed up the pipe of the sink.

Just got bk from hayling island they advertise things that are not available. We also had prob with pool the outside pool woz closed even thou good weather but got told even if open children were not allowed also do not attempt the pool if u are disabled it's not worth the humiliation. I will never go bk also our caravan had fleas so it made for a great wk over priced and not worth it

As a family we make at least 4 caravan holiday breaks a year as we find it difficult to travel abroad with our childrens health issues, this trip it was time to vist ParkDean resort southview in Skegness, as a family we only expext things to be clean, working and safe, unfortunatley for us this bank holiday weekend fell waaaay short of all 3, we arrived to the caraven and made our usual exciting looks around the van with the kids seeing where we would sleep etc, after only a few minutes we realised that the van had not been cleaned at all, we found bread/toast crumbs all over the kitchen tops and floor, grease all inside outside and around the cooker/ extractor fan, i mean thick grease that you could write your name in, the fridge had not been cleaned as we found a sticky substance all inside, all of the sides where we would place and find glasses mugs ets was also full of greasy fat, moving into one of the boys rooms we was welcomed by wallpaper and hard sharp plastic trim pretruding from the walls which was at the perfect height for a child to hurt them self on, we then was met by the smell of the blocked pipes of the toilet, i would normally just attend to these problems myself but as we kept finding more issues and it was aproaching dinner/tea time and the kids was hungry we could eat in the kitchen until it was cleaned so we decided to take a walk to the reception, the rection staff took our complaints and came up with a solution, we was to receive £40 in vouchers to spend at the onsite restaurant while the attended to the issues at hand, we of course took the vouchers and enjoyed our meals looking forward to be going to a clean safe caravan, unfortunatley again as we returned we was met with what must be only half the job done if that, we still had crumbs and grease all over our eating areas and the others mentioned above, i again contacted reception who agreeded again to send another set of cleaners, upon arival these cleaners was horrified at the state of the van, they was amazing and very quickly had things as they should be apart from the carpet that looked like it was from the 80's and had about 1000 different types of food spilt onto it over its time. That night we was hopeful for a better day after a good nights sleep, unfortunatley we was met by more problems thoughout the night, the issue was that we had absolutley no heating, we of course reported the issue along side the wallpaper/carpet and broken plastic trim, please try and remember that we had a 3 day stay and at this point we was still trying to fix the issues which was very stressfull and time consuming, my partner stayed in to make sure that when the maintenance cane round the jobs was completed, i received a call whilst i was out with the kids from reception to inform me that all the jobs had been completed, i returned back to the van to be told that the heating wasnt fixed and we had to wait for a plumber, we could not use the onsite swimming baths upto the point which we had planned to because our eldest son has to have special treatme t after every visit to a swimming pool in the form of shower creams and after care, of course this couldnt be done because we had no hot water. We eventually had the boiler fixed and could continue with the last 1 1/2 hours of the 2nd day of our Holiday. The next morning i decided to drive to the onsite shop with the 2 kids to buy some breakfast, as we was trying to leave i had noticed that a van labelled as a (WeatherShield maintenance van) was blocking my exit, i bibed the horn to try and gain the attention of who ever was the van driver, the driver came out and said something to me but unfortunatley my window was up, i lowed the winder to ask him again what he had said and he swore at me, we both drove and with the driver again shouting things at me, in the end the driver asked me to drive round the corner where he could have a fight with me, i of course informed him that i have 2 young children in the car and i definatley would not be going anywhere, i then took a picture of the van so that i could report the driver, when i was back at the van i called the number on the Van (0800 7471378) i was greates by a man called Geoff who i told the short story to, he apologised and then told me that he would be dealing with the driver himself, aprox 5 minutes later i then again received a call from a mobile number, i picked up the phone and again it was Geoff, this time he wasnt so nice, he began to swear and threaten me saying that it was me that had asked for a fight and i was swearing at the van driver, Geoff then told me that he will be coming onsite to find me to deal with the me the issue face to face. At this point i rang site security, after only 2 minutes of speaking with the security guard he advised me that i should call the police because the people in question arent actually paying guests but infact in his words "Travellers" and they stay at the front of the site entrance on a spare piece of land, he told me that they cant stop people coming on site to use the shops etc, obviously at this point i was extremely worried for my young family and made the decision to call the Police and inform reception that we will be checking out, the manager who dealt with the issue informed me that they dont and wont control who comes on site and nothing can be done to ensure our safety, the onsite safety in my opinion is not upto scratch and they absolutley have zero care of who should and shouldnt be walking and driving round the site, we of corse then made the trip home very early with 2 sad little boys in toe. Sorry for the grammer and spelling ive just tried to get down as much as i could, thanks for reading

We were owners of a lodge at high field, lodge was worth £65000, their own staff wrecked our lodge by flooding it just before Easter, we were given just £35000 in compensation, I advise any one never to buy a caravan or lodge from these thieves, yes that's what they are, once they have your money the will not want to know you, I beg anyone who is thinking of buying from these sharks not to or at least read the owners reviews, we didn't even get an apology from park dean resorts, so please everyone, be WARNED.

So poor facilities we been to Wales Brynowen holiday park and was so disappointed.the caravan we took was supposed to be extra wide but it was way too small the beds were so uncomfortable and so tiny poor location dirty the kids entertainment facilities were below standard swimming pool was so cold and tiny there was not even any hot water facilities not even a heated pool I'm so disappointed and wondering how come they received more than 4star.its below standard.