Parisa WangReviews of parisawang.com

Response from Parisa WangJun 5, 2026

Hi Neelima, Thank you for your lovely review! We're so happy to hear you're loving your Madison Top Handle Bag and that you had a great first experience with us. We're also glad our Customer Service team could assist with your order. We truly appreciate your support and hope you enjoy your bag for years to come! Warm regards, The Parisa Wang Team

Response from Parisa WangJun 2, 2026

Hi Pamela, Thank you so much for your kind words! We're thrilled to hear that you're enjoying the quality and design of your bag. It means a lot to us to know that our efforts to create elegant, timeless pieces are appreciated. We hope your bag continues to bring you joy for years to come. Thank you for being part of the Parisa Wang community! Warmly, The Parisa Wang Team

Response from Parisa WangJun 1, 2026

Hi Rose, This absolutely made our day. We're so happy to hear you're loving your bag! "Style and grace" is such a beautiful way to describe it, and we're thrilled that the size and craftsmanship have been exactly what you were hoping for. Thank you for taking the time to share your experience and for being part of the Parisa Wang community.

Response from Parisa WangJun 1, 2026

Hi Joanna, Thank you for taking the time to leave a review! We're so happy to hear that you had a great experience with the packaging and delivery. We put a lot of care into every order, so it's always wonderful to know it reached you just as intended. We truly appreciate your support and hope you're enjoying your Parisa Wang piece.

Response from Parisa WangMay 18, 2026

Hi Mia, Thank you for taking the time to share your feedback. We’re sorry to hear that the East West bag did not meet your expectations. Bag proportions and overall fit can feel very personal depending on individual styling preferences and how one prefers a bag to sit when worn. While the dimensions of the bag are listed online to help customers choose the size best suited for them, we understand that the experience can still feel different once used in person. We’re also sorry to hear your comments regarding the zipper and return experience. Our bags are made with structured materials and hardware intended for durability and longevity, though we appreciate your feedback regarding the feel of the zip opening and will be sure to share this with our product team for review. Regarding customer support, some responses may initially appear automated when messages are received outside of business hours. This is simply to ensure customers receive acknowledgment and guidance as quickly as possible while waiting for a member of our support team to personally review the case. We regret if this made your experience feel impersonal in any way. We also offer a self-service return portal designed to help customers initiate returns as quickly and conveniently as possible. We’d also like to clarify that we do not remove reviews simply for being negative, and we always aim to address customer concerns fairly and transparently. We truly appreciate your feedback and the opportunity to continue improving both our products and customer experience moving forward. Parisa Wang Team xx