ParchmentReviews of parchment.com

I sent my college credits to my university a month ago and had to pay $12, yet my university never received them. In order to get my college credits transferred I will have to repay because parchment was not able to send them the first time. It is a major scam and would not recommend.

Website does not work on computer or mobile. Does not load on computer and refreshes for no reason on mobile, rendering it useless

why do schools use an institution that is garbage, corrupt, and has no contact info. They must my crappy too. Do what you can to avoid this company. They hire mensches, but not many, b/c no one is available.

This is mainly about their employees. They are lazy and incompetent. Verifying my education has been my last obstacle on a background check for my new job and I finally decided to contact them myself. It was obvious a simple task was too taxing on them. Just bad.

10 days of waiting of my transcripts so far, (electronic delivery to myself) they told me they can’t do anything and I must reach out to my college. I reached out to my college, they told me to reach out to Parchment for help. Basically no one can help me and my money is gone and my time is wasted :) My college says they usually process in 1 hour.

Must be a scam!!! They took my money, did not deliver a transcript & there is no way to get a refund. I opened a case via chat & was told someone would contact me. No one has contacted me. The chat bots are useless. Very frustrating!!!!

From a previous review: Even though I have received my two official transcripts, I will say that trying to communicate with them via a phone call, it is impossible.

I would give them 0 stars if I could. I ordered my transcripts TWICE electronically and have not received either one. The lady told me to order again!!! I have put in a THIRD complaint to them as instead of helping me she sent me the survey for my order. Their customer service is awful.