Felicia W.
I never received my order
I never received my order. I’ve sent emails to the company, but yet to receive a response. It’s now September of 2026, I placed my order on 3/12/2026….

The primary objective of Paramedic Flash® is to equip our first responders with the essential knowledge and confidence needed to deliver effective care in the pre-hospital setting. Together let's revolutionize EMS education and enhance the capabilities of our first responders!
Paramedic Flash (paramedicflash.com) has 191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Employment & Career · Independence, Kentucky
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191 approved reviews, newest moderated first
Felicia W.
I never received my order. I’ve sent emails to the company, but yet to receive a response. It’s now September of 2026, I placed my order on 3/12/2026….
Mike Graves P.
UPDATE TO MY ORIGINAL REVIEW I wanted to provide an update to my original review. After making a couple of trips to the Post Office trying to locate my package and being told it had been returned, I eventually gave up and simply counted my losses. Ironically, for reasons I still don’t understand, the item was eventually delivered after all of that. So, yes, I did ultimately receive the 32 oz. water bottle. However, the fact that it finally arrived does not change the experience I had getting it. It took more than two months for a single item to arrive, involved multiple unnecessary trips to the Post Office, confusion over the tracking information, and a tremendous amount of frustration and stress. By the time the bottle finally showed up, honestly, any excitement or appreciation I had for the product was gone. A purchase should not be this difficult. I purchased this bottle because I was interested in the EKG feature and was willing to pay the premium price for it. Unfortunately, the customer service and shipping experience were simply not worth the trouble. I’m glad the item eventually arrived, but I would not purchase anything else from Paramedic Flash. There are plenty of companies that can provide a better customer experience without putting their customers through this much unnecessary stress. Bottom line: I received the product, but the experience was absolutely not worth it.
Nancy S.
I have not received my order
Sandra C.
My experience was bad, I DO NOT recommend it, the product never arrived at my address, they stole my money.
CF
After two weeks, I haven’t received my order or been able to get a response from the company.
cctandemedclin C.
Excellent customer service. I had an issue concerning the water bottle I purchased. I contacted them and they replaced it no questions asked. The water bottle is very durable and the ECG graphics of the upmost quality and the seals under the lid are excellent quality as well. Flash Card: The cards contain very useful concise information in a unique design. A couple of important recommendations I would suggest for the flash cards are the following: For each medication list what fluid(s) the medications are compatible in and what is the recommended time to administer the medication over.
Response from Paramedic FlashApr 26, 2026
Thank you so much for your thoughtful review and for supporting our small business—we truly appreciate it! We’re really glad to hear you’re happy with both the water bottle and the flashcards. Your suggestions about including medication compatibility and administration times are great, and we’ll definitely share them with our team as we continue improving our products. Thanks again for your support!
Megan S.
These cards are amazing and not only have the medications but some tips and study questions. Thank you!
Response from Paramedic FlashApr 7, 2026
Thank you so much, we really appreciate it! 🙌 Glad to hear the cards are helping and that you’re finding the tips and study questions useful. That’s exactly what we designed them for. Wishing you the best in your studies, you got this 🚑💪
James H.
I ordered the paramedic book and flash cards over 2 weeks ago. The flash cards came in like 4 or 5 days which was cool and expected the book to arrived within the next few days or so but after 10 days I emailed customer service and they responded that the book is being packaged and will email me a tracking number. 5 days later and no email and a tracking number. I emailed them again and no response. Emailed again and no response again. There's no number to call and it's kind of ridiculous that I paid 120 bucks for this book that they are not sending or emailing me back about. Pretty upset as the product looks like it will help me with paramedic school and passing my NREMT exam but this customer service is a joke.
Response from Paramedic FlashMar 11, 2026
We believe there may be some understandable confusion, and we’d like to kindly clarify that you may have mistaken us for another website. We do not sell books, and the experience you’re describing is related to Paramedic Gems, which is a separate company. Our company name is Paramedic Flash, and we are not affiliated with their products or checkout process. We completely understand how frustrating that situation must have been, and you’re certainly not alone others have shared similar concerns regarding that company. We hope they’re able to assist you and resolve this as quickly as possible.