PaperCraft World 3D polygonal paper sculptures. Pre-cut and pre-creased assembly kits transform your home, office, event or public space. The sculptures are a unique form of art utilizing 3D design to create eye popping deco for walls, tables, shelves ...
Papercraft World (papercraftworld.com) has 165 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
papercraftworld.com
Website
papercraftworld.com
Category
Art & Handicraft
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 22% of reviews.
Latest
Most recent review: March 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I ordered 5 kits over 2 weeks ago and nothing has arrived. Emailed and called with no response. Sure hope this isn't a scam. PaperCraftWorld, please reach out to me if you see this - only way I can think to get in touch before I report this to my credit card company
Response from Papercraft WorldOct 21, 2021
Hi Jon, we are replying to all inquiries. Can you please make sure you're writing us at [email protected] - we have no way to identify you based on this review. Thank you!
MZ
mæz
Product made in China
Product made in China, from files found on Etsy - just search LPobject.
The paper is thinner than advertised.
Later Edit:
I bought your toucan which not a lamp. The paper is 180gsm at best. I know paper.
If your product is made in China, what is your opinion on human rights violations?
And I would be very curious to know which are your so-called “in-house designs”. If you indeed have any at all.
At the end of the day, all you do is buy (or maybe not even that) models online, outsource them in Chinese factories and pretend you’re some talented creative artist.
You’re not. You’re flooding the market with cheap low quality products and are milking this until real artisans and designers won’t have a market for their own talent.
Rogue capitalism, pure and simple.
Later edit 2: I got banned from their Facebook builders’ group after making a post that never got approved. Simply asked if anyone else was aware of this made in China situation.
And the 1-star review I submitted on their website ( after (1) waiting for 2 months+ for my order and then (2) never receiving it, having to ask for a refund to get a replacement shipped) was never published.
So all this talk about hundreds of happy customers is nothing but a heavily censored story with I wonder how many more like me behind blocked and shut down when speaking up.
Just like they do it in China, one could say.
Oh and you donate to noble causes? Good for you. Ironic how a business that profits from human rights violations tries to erase that somehow by donating crumbs to this and that.
Anything to help you sleep at night I guess.
Response from Papercraft WorldJul 19, 2021
Hi Maez, thanks for your message. We produce in China using 100% recycled paper and license designs from many designers around the world including our own in-house designs. We produce our items with 250 gsm paperboard, while some of our lamp products have pieces that are slightly thinner to allow light to pass through the paper and serve as a lamp, however they have proven to be strong and long lasting in our quality testing and amongst our many customers. From our testing a thicker paper would actually be detrimental to the structure aesthetics of the design, namely that the colored paper when too thick does not always reach the perforations and folds in the paper. Please write to use at [email protected] with any questions.
EDIT: Hi Maez, our most popular in house design so far is are Axolotl Lamp, shown here: https://papercraftworld.com/products/axolotl-3d-model
But we release new in house designs almost every month. For the other designs, our licensees are quite happy to work with us, and enjoy seeing a finished product that they've made come to life!
Should you feel our paper is not up to your standards, we are often able to offer refunds or replacements when a product does not meet expectations, please reach out to us by email.
We do appreciate your concern for workers in China. It is a growing issue for us and for any responsible company. We have direct relationships with our suppliers and maintain 3rd party quality control checks to ensure workers are being treated fairly with adequate wages and safe and clean working conditions. We are not at a level of growth yet to have found this to be a challenge, as we're able to work with a small, dedicated, and happy team in China.
Additionally we do our best to be environmentally responsible, using only recycled material and developing partnerships with charities such as the Rainforest Trust, Cheetah Conservation Fund, and others that are under way.
If you'd like to see what others have created, you may see hundreds of customer photos here: https://papercraftworld.com/pages/customer-reviews
RS
RS
I think this is a scam
I think this is a scam. Product never arrives and when you email they just give you a different tracking number and say it will be with you in a few days ..... Scam, scam, don't waste your money.
Response from Papercraft WorldApr 3, 2021
Hello, one of the co-founders here at PaperCraft World, please let me provide more detail below.
Tracking numbers can change when shipping worldwide as the courier lines can change when reaching a new country, port, or otherwise. We ship worldwide orders from China. The first tracking number you receive is the initial tracking number, the second tracking number is often when your package reaches its destination country. While the first may have tracking information still, the second number is more accurate.
Please get in touch at [email protected], if your order does not arrive it is within our policies for us to send you a new package free of charge.
You may see thousands of reviews by our customers who receive their orders without issue worldwide here: https://papercraftworld.com/pages/customer-reviews
You may see our Amazon Store Front here (storefront's on Amazon must be approved by Amazon): https://www.amazon.com/stores/Papercraft+World/page/2DD36768-96E2-4146-8A4C-E58F5D3C89DE?ref_=ast_bln
You may join our private builder's club group of happy customers here, currently over 2000 customers: https://business.facebook.com/groups/583966999023993/
You may see our Walmart store here (also requires approval): https://www.walmart.com/search?query=papercraft+world&redirect=false
I hope these notes will help assure you your order is on it's way! Please reach out to us with any questions.
MR
Mas R.
I ordered 6 weeks ago and checked my…
I ordered 6 weeks ago and checked my package tracking info the other day to find it faulty. I emailed and have yet to get a response. Seems like a scam.
Response from Papercraft WorldFeb 23, 2021
We are in touch with our couriers and if they don't have a solution by Feb 24th we will have another package sent with 3-5 day delivery.
Update: The courier lost your order which unfortunately is beyond our control and although rare it does occasionally happen. Please check your email from us so we can send your order again as we have been trying to reach you. Thank you!
JM
Jenna M.
Might very well be the worst company I’ve used online- and that’s saying something.
The. Worst.
I ordered the subscription box in early November and to-date I have receive 1 shipment.
Any email communication is apologetic and talks about an error on their end, but how do they catch the error, and still not ship the thing for another 2 weeks?!?
I was so excited for this and I see the posts on their Facebook and website and wonder “why do people have completed art and thrilled” while I’m receiving excuses. I asked for a refund 2 weeks ago and I haven’t received that NOR a shipment.
However, they keep emailing me asking to review their product....
If you are lucky enough to have a good experience, I’m happy for you, but if you get to experience half of what I’ve had to since November, you’re better off YouTubing origami - at least you get something in the end.
Response from Papercraft WorldJan 29, 2021
Hi Jenna, the card on file for your subscription order failed to charge after three charge attempts on Dec 19, 20, and 26th, which is why your order was not initiated. We aren't able to send orders without payment. We sent out failed charge attempts via email, but it must have landed in your spam folder. Your card worked again in January which is why this recent order was initiated and the cause for you only receiving your first subscription in November. We have refunded your January subscription and cancelled future orders.
AT
Alain T.
This website is a scam
This website is a scam. I ordered my product 2 months ago, I have never received the product even though the status is "delivered"
The customer service asks me to complain to the local courrier who in return asks me to complain to the sender as they have the contract with the courrier, not the customer!
So they won't send another one nor refund. They cannot handle international shippments nor complaints as they just say that they don't speak the language...too easy, then don't make business with non english speaking countries...
I am surprised how they just return some products without asking any question to some customers and to others they refuse to do it even if I complied to everything they asked (write to local courrier, even did the translation for them...)
Edit: following your reply, you have perfectly been able to trace my order since Nicky already wrote me twice asking me to remove my post...Please don't try to make my comment appears like a fake one. You already asked Trustpilot to remove it claiming it was fake and I provided with the invoice and proof to keep the comment online. Thank you Trustpilot^^
Response from Papercraft WorldFeb 11, 2021
Hi Alain, can you please write to us at [email protected], we are unable to find your order with the name above. We will typically send a replacement item once the courier investigation is complete and we've confirmed we have your correct delivery address.
--
Update: As stated above, we sent another order to you at our expense once the courier investigation was complete. Due to the worldwide pandemic, couriers in many countries are facing challenges and delays. To clarify, we don't report reviews as fake, we ask TrustPilot for more information so we can find which of our customers has made a review.
TH
Tom H.
Avoid
The first product was great but the second never arrived and the seller refuses to send a new one, despite this showing on their tracking that the item got lost with the courier
Response from Papercraft WorldMar 19, 2021
Hi Tom, as mentioned in our emails, you entered the wrong postal code during checkout. As per our policies we cannot be responsible for incorrect addresses entered during checkout. We had to wait for your item to be returned to us, once it was received we send you a new item right away with order number PCW-48088. Please get in touch with us if there is any issue.
BE
Be
It was not a good experience
It was not a good experience. it took over a month for my order to arrive. First I received a wrong order. It took a while for customer service to respond and it did not look like they knew what they are doing. Lots of questions spoon fed in single emails. After I initiated contact every time. Finally they created a new order which got cancelled. followed by confusion about a tracking number.....
Response from Papercraft WorldMar 19, 2021
Hi Be, we're sorry for the issues! We've since remedied the situation. Please enjoy the four extra items you received as our apology.
