Pangama JewelryReviews of pangamajewelry.com

Apalling customer service. Did not answer my question as clearly they could not read english. Will not buy from them again.

If that. Disgusting quality. Spent a lot believing i was buying pandora. Have been poorly and googled pandora. Didn't check and went ahead to order. My own fault but Spent good money and lots of it. Please please check what you are buying. I know have to try again to save to buy proper jewellery

I ordered 4 charms on May 13th 2026. I received it like 2 weeks later. When I open it, it has a card with information on how you can’t wet or bathe with them because they will tarnish. The only reason I order was because they stated that their jewelry is 925 sterling silver! Sterling silver does NOT tarnish. I’ve only worn sterling silver all my life because I’m allergic to all other materials. I do not remove my jewelry at all. Never had it tarnish. I called them to return the items and they stated I have to pay for the return and it was not cheap. I returned the items on June 4th and still after almost 4 months and around 16 emails they have not sent me my refund. I’m so disappointed with this company. I will NOT recommend it to anyone. They are false advertising their products.

I need to return a bracelet that is too small. It came from a US address. Now they want me to return it to China. Absolutely NOT! I bet I NEVER get my refund as well. Do NOT order from this company. It was only $10 less than a real Pandora. It’s not like I only paid 20 bucks. It was expensive and I have learned my lesson. Do not order from them. Bracelet is flimsy and hallow.

I been ordering sense July I get in the shower every day with it bracelet and charms mine is still fine looks the same way when I bought them maybe they getting better

This is not Pandora. I too followed a Pandora link. Returns process requires me to post back to China. This site needs closing down for misleading customers and returns at the expense of the customer. DO NOT SHOP HERE!!

Horrible Company. I wish I could give them -1. I searched Pandora and thought this company was Pandora, but realized it was not. I received my bracelets, and they were kind enough to send me a free charm. I can't even open one of the bracelets to add charms because it won't open, and the other one I received has a hole that's not big enough to put the clasp through. The free charm they sent DOES NOT EVEN FIT THEIR OWN BRACELET. SAVE YOUR MONEY DON"T PURCHASE from PANGAMA.

Ich kann Pangama Jewelry leider überhaupt nicht empfehlen. Ich habe einen personalisierten Charm als Geburtstagsgeschenk bestellt. Laut Website handelt es sich um 925er Silber und der Schmuck soll nicht oxidieren. Trotzdem hat sich der Charm bereits nach etwa einem Monat deutlich verfärbt. Ich habe den Kundenservice kontaktiert und statt einer kundenfreundlichen Lösung bekam ich lediglich die Antwort, dass die 30-tägige Rückgabefrist abgelaufen sei. Dabei wollte ich den Charm nicht einmal zurückgeben, sondern lediglich eine angemessene Entschädigung, da der Artikel nach so kurzer Zeit bereits verfärbt ist. Die Antwort darauf: Ich solle mir selbst einen Schmuckreiniger besorgen. 😳 Ganz ehrlich: So stelle ich mir Kundenservice nicht vor. Wenn ein Schmuckstück nach gerade einmal einem Monat nicht mehr ordentlich aussieht, sollte der Händler eine Lösung anbieten, anstatt den Kunden einfach abzuweisen. Für mich war das definitiv die erste und letzte Bestellung. Schade um das Geld und das eigentlich schöne Geschenk. ❌ Ich würde jedem empfehlen, sich vor einer Bestellung sehr genau zu überlegen, ob man hier wirklich bestellen möchte.