Steve C.
Shipping was a bit slow as it was…
Shipping was a bit slow as it was coming from China ones that arrived. I was very pleased. Good quality fits well.

We are Pandaize, a dynamic and innovative brand specializing in high-quality hats, apparel, accessories, and a diverse range of gift products. With over five years of expertise in the gift industry, we have established ourselves as a trusted name in crafting personalized and meaningful items for every occasion. Our state-of-the-art production facilities, combined with a dedicated team of professionals, enable us to deliver exceptional products that blend style, functionality, and creativity.At Pandaize, we go beyond just selling products—we create experiences. Whether it's customizing gifts for sports teams, corporate events, or special celebrations, we are committed to providing tailored solutions that reflect your unique vision. Our mission is to make every moment memorable by offering thoughtfully designed, high-quality items that resonate with your loved ones.Driven by passion and a commitment to excellence, Pandaize is your reliable partner for all your gifting and lifestyle needs. Explore our curated collection and discover the perfect way to express love, gratitude, and thoughtfulness.
Pandaize (pandaize.com) has 115 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Steve C.
Shipping was a bit slow as it was coming from China ones that arrived. I was very pleased. Good quality fits well.
Marcus P.
⭐️⭐️⭐️⭐️⭐️ Everything arrived and in great shape, wear them everyday 👌
Bryan G.
Very happy with the caps 🧢 very good quality and always well packaged.
Mr.BigAL
Entire closeline runs a small. And the colors are different. From batch to batch. If you purchase a shirt. Then purchase. A hat with the same emblem. The emblem may be. Different in color? That doesn't match your shirt. Because I'm told. That's a different batch. Well then. Do not ship it. In your advertisement. The hat color was much brighter. The actual hat I received. Was dull. Poor quality control.
Response from PandaizeApr 27, 2026
Hi, thank you for your feedback. We’re sorry for the issues you experienced with sizing and color differences. We understand how important consistency is, especially when purchasing matching items. This is not the standard we aim to deliver. Please contact us with your order details, and we will resolve this for you as soon as possible, either with a replacement or a refund. We also take your feedback seriously and will work on improving our quality control to prevent this in the future.
Candy R.
Final Update: they notified me that it was shipped on April 8. After arguing with them about due date and where it said on webpage “shipped from USA” ( it doesn’t- ships from China in a row boat) and them saying it takes up to 15 business days (three weeks) finally arrived May 12th (27 days). No communication except here. Remember the name PANDAIZE and stay away. Update: It’s now been over a month (April 5) since my order from Pandaize and for the first time Pandaize has sent an update. Coincidentally after I returned their request for a review with a scathing review. But, even then, it is the update that reads just like the original order notification and gives the same two tracking numbers, one of which says it can’t be found, the other was found but no progress since April 8. The reviews on Pandaize are all glowing. They must be paid for because I can’t be the only one who paid for an order but never got it. Original review: I ordered 2-1/2 - 3 weeks ago, around the 5th I think. I read the website, it said that they ship from USA. THAT was the deciding factor for me to order. I got notice that my hat had shipped. Then I got notice on the 8th that it had arrived at destination airport. Vague, but apparently that airport was in China. The original arrival time I finally given on the 16th was 4/15-18. It’s now the 21st and the arrival time has been moved daily to the 25th…(at this time) one day at a time. *I stand by my complaint. As I told you: Your website said “shipped from USA”. Nothing takes this long from anywhere in the states. I didn’t file a complaint with you because your website had since been denied by ALL of my browsers and I don’t use a VPN. (See attached pictures of all my browser attempts) Why would you assume I know which social media sites you are on or that I even use any of those? In the meantime I’ve received NO emails since the two emails on the same day I ordered notifying me you’d received the order and the other notifying me you were preparing it for shipping…I check my inbox every hour and my spam folder every day as a habit. If I’m expecting something I check it more often so I know nothing was in there from you, I was looking for it… Since the first misrepresentation that you ship from USA, turned out not be true, I still gave you a couple weeks benefit of the doubt, but with the trackers falling off, and not advancing any information, your website not being accessible, Shop not carrying it, the length of time since it left China, where it wasn’t supposed to be in first place, it started looking to me like it was just another scam, like many out there or it’s indeed on a slow boat from China. Bottom line, I still don't have it and it doesn’t look like I will anytime soon if ever. The only contact I’ve received (which does nothing to update me, just a lot of excuses for why you aren’t to blame) came because after nearly three weeks without any information, nothing, I decided to file a complaint with a place I trust to pay attention and maybe warn others. *Suggestion: Remove the claim that you ship from U.S. from website.
Response from PandaizeApr 21, 2026
Dear customer, We would like to clarify your concerns regarding your recent order. Pandaize is a legitimate and compliant apparel manufacturer and supplier. We work with customers across multiple regions including the United States, the United Kingdom, Europe, Canada, Singapore, and Australia, serving businesses, teams, events, and organizations worldwide. We are committed to providing quality products and reliable service, and we have many returning and satisfied customers. Regarding your order, please kindly note the following: Shipping & Delivery Time We clearly state on our website that standard shipping time is typically 7–15 business days, with an additional 1–2 business days processing time before dispatch. Expedited shipping options (3–8 days delivery) are also available at checkout. All orders are shipped via air freight, not sea shipping. Tracking Information Each order receives an automatic confirmation email and tracking update once shipped. We have checked our system and did not find any previous customer service inquiries from you via email, Facebook, or Instagram regarding this order. Shop Integration While our products may also be listed on platforms such as Shop, your order was placed directly through our official website, and all tracking notifications are sent automatically through our system. We recommend checking your inbox and spam folder for these emails. We are very sorry to hear about your concerns, but we must respectfully clarify that the information provided in your review does not fully reflect our shipping process or communication records. If there is any issue with your order or if you need assistance, please contact our support team directly at: 📩 [email protected] We are always happy to assist and resolve any concerns promptly. Kind regards, Pandaize Team
lisarookesky.com
Ordered at Christmas - 4 months later no delivery . Scam beware Contact customer service 4/5 times no response Buyers beware it’s a scam
Response from PandaizeApr 21, 2026
Dear customer, We are very sorry to hear about your experience. However, we would like to clarify that we do not have any shipments that remain in transit for such an extended period of time (4 months). All orders are shipped with tracking information, and delivery times are clearly stated on our website. If a package experiences an issue or delay, we always encourage customers to contact our support team directly so we can assist and investigate promptly. We have checked our system and did not find any prior communication from you via our official support channels regarding this order. If you still need assistance with your order, please contact our customer service team at: 📩 [email protected] We are always here to help resolve any delivery issues as quickly as possible. Kind regards, Pandaize Team
Code
Love my border collie cap . Looks exactly like my beautiful girl. Very well made and great texture. Colour is true to ad.
Pär F.
Nice cap with unique design