Panda ExpressReviews of pandaexpress.com

Good service total came to $ 13:16 then the girl ask me if I want to upchange so I asked what's that she says they round it up to 14 dollars so I asked her how about if we down change it to 13 dollars and she says they dont do that. That's after she had asked me if I wanted to donate to a charity. Seriously , new gimmick to keep your money

I don’t know what it is but you are only allowed to get 2 condiment packets per plate now. You pay way to much money for most of the time crappy food and now you can only get two Chile sauces.

Terrible terrible terrible. We had a server by the name of Alexandra G. And after spending $30 on one meal and waiting close to 45 minutes we couldn’t even get a refund. After letting them know corporate will be called the woman than said “okay that’s fine call them”. The disrespect these employees have is mind blowing. These people don’t deserve a $15 pay rate that going to be coming our way. I think the work quality they have right now probably isn’t enough worth paying them minimum wage. They won’t even cook your food because they don’t want to have to clean more at the end of the day. Don’t go here and spend the extra 5 minutes to drive to Signal Butte. If they have the food cooked or not they will never say no to making you your food. The quality between these to places is crazy and instead of spending my tax dollars to build a Panda Express with gross customer service and terrible employee quality maybe they could have built a canes instead. I have never had to wait close to an hour for canes.

Mark and Debra stopped at the Florence KY Panda Express on Feb 20. My husband has never been in a restaurant serving Chinese food and he and I both Loved It!! The food was very fresh, very tasty and enjoyable! Even used the restroom while we were there and it was exceptionally clean!! Will be back!

It was pretty decent but the French bread that we got was just thrown into the bag and not wrapped or anything. It was very unappealing

Worst Panda 🐼 Express in Las Vegas I have visited this location for nearly 5 years and yes they have their share of a few good but many poor managers, but the current manager at this location is by far the worst. Starting with the quality of food actually being served down to the unbelievably, horrible customer service skills taught and enforced by this manager. The location is in desperate need of a collateral damage expert. As I stated earlier I frequent this particular location often not so much that I like it but my wife is battling cancer for a 2nd time and at times when I can convince her to try to eat that’s what she requests. This location is the closest to us. My wife is battling cancer has Graves’ disease, she’s an epileptic and is deathly allergic to peanuts. I go into this location place my order as I have regularly done in the past for nearly 5 years. The employee nearly leaps over the counter raising her voice exclaiming that they are not excepting special orders. I explained before I ordered the situation with my wife. She then proceeds to falsely explain that she heard the manager tell me this days prior which can’t be true as my wife has had the Covid with no appetite for the last 3 weeks and just tested negative 3days earlier. I could barely get her eat fruit let alone spicy 🌶 chicken. However her stance was so absolute that she she literally held the line up for 10+ minutes as she tried to text / contact this manager. I am a firm believer in giving people a pass I mean any business can have employees that have a bad day which reflects on the company, however the reason for this complimentary review is this is not a one time incident. The truth is, the quality of food being served coupled with bad service has been so frequent that I actually took a photo of the aged teriyaki chicken that they were literally serving to customers at a prior visit to show how consistent this bad management is. The way my experience was going in front of other customers was “ you will take what I give you even if it kills her. This was the level of concern I experienced as this worker tried to charge me $6.oo extra just to make this meal safe - This punctuated by the extremely hard fried rice topped off this takeout experience. This was one of a few really bad visits and it’s time to tell. If you want a good bad meal with equally bad service This Panda Express is your spot.

I forgot why I stopped going to Panda Express, and I was reminded why today. They're so cheap with their items!!!!! If I'm ordering 2 entrees, shouldn't I get a bit more rice/noodles? No they give the same amount as a bowl and when I asked for a little bit more rice, girl literally gave me a few extra grains. Same goes for the beef and broccoli, that I waited for, she gave me big pieces of broccoli and a few strips of meat and yes I asked for more meat and the lady was giving me more broccoli LOL I can't help to laugh! Their quality does not make up for their quantity. I will stop going again.

Their service is absolutely despicable. I’ve place numerous online orders and they’re never ready on time or even close. I’ve been waiting 25 minutes past time in my order today. Not coming back here.