Panda DrumReviews of pandadrum.com

Sadly the drum I purchased had several tongues that were tinny or flat. I purchased a different brand from Amazon for 1/3 the price, that sounds better. I think all your hype that you get what you pay for (ie the sound is better than any other cheaper drum) is over stated and misleading. I was willing to pay the higher price because I believed your claim. I was very disappointed... The panda drum was simply not worth the additional $100 I spent.

Would love to have a bigger one as well….maybe someday!

I was happy to order 2 of the mini Panda drums as Christmas presents for a neighbors children. I did not immediately open them but then realized I wanted to hear the very melodious sounds like in the ad. I only opened 1 and upon trying it, the sound was more tin like than melodious. I do believe the children will enjoy them though.

I gave this to my grandson for his 3rd birthday and it was a huge hit! In fact, his 9 year old sister became obsessed as well! Can’t go wrong with the Panda Drum. Kind of makes me want to get one for myself! Evidently, very calming. Highly recommend.

The drum arrived on time, looked nice, and came with a handy carrying case. Unfortunately, my grandsons only played with it a few times and didn’t get interested, so I decided to return it. I was very upset to discover a $16.48 handling fee and a required return shipping label that would make the total return cost over $50. After I posted a review expressing my frustration, the company called the next day. Their representative listened, acknowledged the unexpectedly high return cost saying they hadn't expected my return costs to be so much, offered a full refund, and waived the return shipping fee. I’m sorry the drum wasn’t a hit with my grandsons, but the company earned five stars for its outstanding customer service!

I was surprised how quickly I received my Panda Drum! I ordered it and it arrived in less than a week! I originally bought it for myself, but my 13 year-old daughter has already laid claim to it (LOL!) She put her tablet away just to play the drum! Very rarely will she give up her limited tablet time. I really don't mind that she's claimed it for herself though... as long as I get to hear the beautiful sounds of the drum that's all that really matters. Also, anything that gets her off the darn tablet is a win in my book! It's so calming and relaxing, I'm seriously thinking of buying a second one.

Aimee and Emma are fabulous! They were so helpful with my issue (concerning a mallet) and great at communication. Panda Drum- the actual product and customer service has been a wonderful experience. I would recommend anyone to purchase a Panda Drum (we are loving ours) and don’t be hesitant to contact customer service, if needed. They are so friendly and helpful.

I've answered these questions. I'm looking for learning tools before I make anymore investments. Thank you Jesus⁷