Margaret N.
My husband has been searching for years…
My husband has been searching for years for a hat that fits him well and that he likes. Finally! Fantastic hat, fantastic company and great customer service! He is so happy!

Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Margaret N.
My husband has been searching for years for a hat that fits him well and that he likes. Finally! Fantastic hat, fantastic company and great customer service! He is so happy!
Very happy C.
My second Panama Hats Direct Montecristi is now in hand - or rather - on my very happy head. Custom Fino Fino Havana with 3/4 small curled brim. Each time I have worn it so far I've received compliments on the unique style and workmanship. Beyond the exceptional handiwork provided through Panama Hats Direct is a through, thoughtful, and individually oriented customer service experience that included regular status reports of my specific hat with process photographs as well as informative narrative on the process. Every detail of my hat is exactly as ordered including the precise size of 59 1/2 cm as requested and measured by me. I feel that I have received tremendous value by working with Panama Hats Direct AND have had an individually tailored experience that makes me feel like an important and unique person, a valued client, and someone who has been welcomed into a very special community. Thank you all for your ongoing commitment to this important art form.
Don M.
Received my custom-made hat today and it was perfect! If you have issues with website, call customer service, they are awesome. Highly recommended!!!!!!!!!!!
Bernard C.
Just received my hat and am delighted. Perfect fit and beautiful quality. Terrific value for money and brilliant service can't be beaten
Paul S.
great ordering experience, they send you pictures of your hat in process! Also terrific customer service. And of course, the hat is beautiful.
Tudor E.
Just wonderful. I am so pleased with hats from this company. I might make this too long in consequence. I have two hats from these guys, at the price they are incomparable. In fact incomparable at any price. Way better and 'smaller' weave than anything I had before. In fact these are my favorite items of clothing of all the things I have. This is a real hand craft being preserved in my view. At present the quality of these hats is comparable with ones costing four times or more the price as far as I can tell All the hats vary, being hand made, slightly and sizing on-line, well anywhere, with hats is tricky. They help you negotiate it so make sure you get that right. There is no straight forward solution anyway I have found with hats. I wear panamas all the time in Summer for sun protection, I have about four at present, these are way, way and above the best. And the others are 'compliment' hats if I might put it that way! ;-)
Evgeniya
There isn’t much to say but Thanks, when you’ve received a real hand made quality product, priced properly, delivered in a reasonable period of time. The customer service support has been excellent too. So, I am glad to recommend the Panama Hats Direct to anyone who’s interested in a real Panama Hat. So yes, I’m saying - Thank you very much !
Stephen M.
This is my 2nd hat from Panama Hats Direct, and I love both !!! They are excellent quality, beautifully woven, and better than the other 2 Panama hats I own. Great to work with, and worth the wait to get this level of craftsmanship !!! Stephen Meade