Anita W.
Quality and style!
I went looking for a "real" straw hat for my small head and am very happy to have found Panama Hats Direct. The custom design feature on the website was easy to work with and the accompanying videos pointing out features of the different styles were helpful in making my choice. Casey's responses to my questions were quick and thorough. It was fun to receive order status updates with photos as my fino Havana hat was customized. It arrived well packaged and much quicker than I expected. The weave is beautiful and clearly high quality, a lovely hat! It's good to be aware that the hat band may be hot glued to the hat to keep it tightly in place. Casey assures me that it's possible to remove multiple times without damaging the hat, but it means I won't be changing out bands regularly to match outfits like I initially thought. Guess I'll need to buy a 2nd hat....




