Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
panamahatsdirect.com
Website
panamahatsdirect.com
Category
Accessories
Location
Palm Coast
Listed on Five Star Index
2026
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The company replied to 5% of reviews.
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Most recent review: October 2026.
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I have bought three hats from Panama Hats Direct. One of them was for my husband who has an unusually large head. It was especially made for him. It fit him perfectly and is beautiful quality. The other two were available in the sizes we needed and arrived promptly to Australia very well packed and again excellent quality. I have no hesitation in strongly recommending Panama Hats Direct. They are helpful and responsive and make great hats at a great price. Thank you.
GA
Gary
This hat is incredible
This hat is incredible. The quality is impeccable, and the sizing is very precise. I am a bit of a collector of hats, specifically fedors. Of all of the hats I wear this one always draws the most compliments
MA
Malcolm
I love my Panama hat and wear it …
I love my Panama hat and wear it whenever I can.
I had a bit of a problem with the wrong hat style being delivered originally, due to a mislabeling error, but Casey took care of the issue with great efficiency.
BF
bill F.
Highesdt quality and craftsmanship
The Panama Hats Direct people are very helpful in assisting their customers get exactly the right hat. Their hats are of the highest quality, both in the material they use and their craftsmanship. Mine fit perfectly and is the best Panama hat I've ever purchased! You won't be disappointed.
WA
Walter
The fit of my hat was perfect
The fit of my hat was perfect, the quality as good and it arrived in a timely manner. I was happy with the choice and would shop here again.
ST
Stephen
Excellent product
Excellent product. Hard to find a size 8 that fits. They made to for me.
IV
Ivan
Great hat, Great customer service
First time ordering a custom hat, they made it easy and great customer service. But all that is second to the hat itself, high end product. Look forward to my next order.
MS
Mark S.
Best Choice. Buy Your Panama Hat Here.
The website is thorough, providing oodles of necessary information with detailed photos of available choices to assemble your hat of choice. Casey is extraordinarily responsive before and AFTER the sale. In my case, I was too careful to ensure my hat would not be too small. I over-estimated size when I ordered. Casey explained and sent me pictures of how to shrink the size without showing a single gap or wrinkle. I fell in love with my hat wearing it for years. When I needed service, Casey was there, again. Honestly, dealing with Casey was as easy as if he owned a store downtown. In fact, his service was probably better than I could expect from a small town merchant, were they even to exist in this day and age. When it came time to replace my hat, I went right back to Casey. He yet had my 1st order on file, and I was able to duplicate my initial order, and this time, order the correct size. If ever I need a third hat, and Casey is around, I plan on re-ordering from the very same place. My hats were as promised and their quality is extraordinary. The weaves are tight, smooth, even and shaped well. A hat merchant in Philadelphia complimented the product, making me feel well justified in my purchase. The Philadelphia hatter even offered to steam and block my hat free of charge.