Detroit J.
Best bank I have used
Best bank I have used

At our core, we are a nationwide financial services company, formed out of passion for improving the lives of medical professionals. Panacea Financial is a company founded by physicians offering a full suite of banking services to physicians, dentists, veterinarians and podiatrists at all stages of their career. Our founding partners and advisory board have decades of experience as practicing physicians and within the finance industry and as a result, we recognize the unique challenges doctors have with traditional lenders. We are partnered with Primis Bank for our banking products, a publicly traded and state chartered member of the FDIC.
Panacea Financial (panaceafinancial.com) has 589 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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589 approved reviews, newest moderated first
Detroit J.
Best bank I have used
Sergio C.
dont waste your time, most other lenders will have better rates if you have good credit. Unnecessary and excessive paper work requests. Thanks to this I cancelled my request and found much better rate from my local bank. If you are a healthcare provider you can do better than this company and deserve better.
Response from Panacea FinancialJun 5, 2025
Hi Dr Castillo - I'm terribly sorry to hear of your frustrations. I'd love to learn more about what you didn't like about our process, and what we can do better next time. I'll send you a message, but please also feel free to reach out to me directly at [email protected]. Thanks, -Ned Palmer, MD MPH COO, Co-Founder
Jonathan F.
After paying off my loan, the account was removed from my dashboard. Now I can't show proof to a mortgage lender that the loan was paid off, and the company has failed to provide me with proof after multiple requests and weeks of waiting.
Response from Panacea FinancialMay 28, 2025
Hi Dr Figg - I am terribly sorry for your experience; we never want to waste our doctor customer's time. I've reached out by email but haven't heard back from you, so wanted to make sure I replied here as well. I'd like to connect and hear more about what happened so this never happens again. My email is [email protected]. My apologies again, -Ned
Charlotte F.
Joe Durocher was excellent handling my application, he responded in a timely manner to email and was well versed in my loan options
Lloyd T.
Panacea is easy to work with; the process of setting up accounts, applying for loans, and communicating with the Panacea team is really efficient. Joe Durocher made my experience fast, and he answered all my questions quickly and with detailed responses. I recommend Panacea to anyone that’s thinking about changing financial institutions or applying for loans.
Kelly
Prompt and thorough review, addressed all my concerns and more. Would absolutely use again!
Chady A.
What made the experience great was definitely the ease of use of the application. But mostly the Panacea representative that helped me with emails on staying in touch through secure text messaging and phone calls throughout the application process. Ms Sara Novak was very professional, sincere, concise and her attention to details was incredible. I would command her for her patience and help.
OCM
I am very disappointed with this company. I expected more support as a struggling resident since this company caters to physicians. Other companies grant loan deferrals while in medical residency but this one does not. Even after repeatedly showing proof of my finances they were unwilling to work with me in my budget or grant a deferral of even 1 year. I will not be using them in the future and would advise other residents to seek other financial options.
Response from Panacea FinancialFeb 14, 2025
Hi Dr. M. - I'm terribly sorry for your frustrations. We absolutely understand the challenges of balancing finances during residency, and this is why we founded Panacea. In this case, you would not make an $11 payment despite being asked repeatedly. We offer reduced payments, but you asked to not make a single payment for over 2 years which we cannot do as a bank. Please reach out to me at [email protected] as I'd like to discuss and understand better what happened. Thank you, -Ned Palmer, MD MPH COO, Panacea Financial