Pampa DirectReviews of pampadirect.com

In January 29, 2025 I placed an order with Pampa Direct in the amount of $146.36. In January 31, 2025 I got an update from Pampa Direct that two items were missing and they asked me how to proceed. I cancel the order and ask for a refund. Daniel from Pampa Direct said that I had to wait 30 days for the credit to show in my credit card, OK I wait. Thirty days are pass no credit and no answer to my e-mails. I lost $146.36 – BE AWARE DO NOT DO BUSINESS WITH PAMPA DIRECT – IF FOR ANY REAZON YOU CANCEL THE ORDER YOU LOSE YOUR MONEY. LEASON LEAR AVOID DOING BUSINESS WITH ARGENTINIAN COMPANIES OR FOREING COMPANIES LIKE PAMPA DIRECT YOU HAVE NO RECOURSE IF SOMETHIN HAPPENS. Pampa Direct has 37% ONE STAR REVIEWS IN trustpilot.com

BEWARE!!! Pampa direct will say it is free shipping, but after a week or two of getting your order you will receive an invoice from UPS. Pampa will make excuses for you to pay. Also, when they don’t have an item you ordered, they send you whatever they want. customer service is horrible. having so many other options, don’t choose Pampa Direct!

Hice un pedido para san valentín, le mandé a mi novio que está trabajando por 3 meses en Vermont. No sólo que el pedido llegó mucho más rápido de lo que esperaba, sino que además el envío me salió gratis y mandaron de regalo varias golosinas y una caja con bonobones!! Excelente primera experiencia, se la recomiendo a quienes tengan familiares o parejas en otro pais

Muy buena atención del soporte que me respondieron todas mis dudas muy amablemente. Mande un pedido a mi hija en Estados Unidos y en 4 días llego.

My miga bread got to my place on the expiration date so I didn’t have time to sell the sandwiches. I reached out and they didn’t want to do anything about it, sent me the same message a few times and I ended up losing 40 something dollars. I wouldn’t recommend a service that ships you products on their expiration date.

I have been a client for years but lately I received food that had been opened , packages broken with things spilled in the box , the candy half eaten and put back, disgusting ; the worse is that I complained to make them aware of this and their response was well take a photo of each thing and send it to us ; obviously I couldn’t lose that time and some things were thrown out and the rest put away already; after spending more than 300 us I expected another reply at least a thank you but no they just opted to ask me to do the work , so I won’t buy here anymore it’s not safe through the years I believe it has changed management and has become not reliable . I mean food packages opened and sealed again . The candy they send half eaten and now they charge for the box 3 us if you buy cheese I mean without ever telling their clients that they do , never did before . The worse part is opened packages of food or the eaten candy just plain disgusting

Te ofrecen promociones gastando más de 100 dólares enviando productos viejos con fecha cerca del vencimiento que van directo a la basura. Un insulto al cliente! Lo peor el servicio al cliente q solía ser fantástico ya no lo es. Le pedí me reenvíen los productos malos y me dice q no q me daba 10 dólares mucho menos q el valor de la promo q no me interesa ya q yo quería los productos ofrecidos. Si me pidió disculpas pero no me quiso solucionar el problema como lo hacían antes y como correspondería para dejar al cliente contento ya que la situación de esperar los productos más de una semana y recibirlos virjos es muy desagradable. Una lástima! 🥲

This company engages in false advertising. They market products as gluten-free when they are not. For example, they are selling pandulce from Georgalos as gluten-free, but the product packaging does not indicate it is gluten-free, and the ingredients clearly list wheat flour. This is not just misleading; it is dangerous. Gluten can have severe health consequences for individuals with celiac disease or gluten intolerance. Mislabeling products in this way is irresponsible and unacceptable. This isn’t Argentina—here in America, deceptive practices like this have serious consequences.