Pampa DirectReviews of pampadirect.com

They sold things that they don't have in stock and also gave you a date for when they will have that product. And after waiting that time, they still don't have the product.

-Very poor customer support. - Very poor customer communication -Very slow to ship - they disappear when requested funds returned. - going through PayPal dispute for funds reimbursement. Stay away from this company. They are not worthy of you hard earned business and cash.

La peor página de envíos de la historia, hice 2 pedidos ambos llegaron incompletos (menos de la mitad de los productos) la empresa nunca respondió ni se hizo cargo, recomiendo no comprar en pampa direct, usen otro tipo de páginas por su bienestar.

This company ruined my wedding welcome bags. I planned to include treats from Argentina and their shipment was missing half my order. I ordered with enough lead time to allow them to resolve any issue like this, but unfortunately, I had to deal with a robot/AI/incompetent representative who took days to do anything and then ultimately they did not even try to send me a new one. They did give me a refund, but that wasn't the outcome I wanted. I don't recommend using this company if you have strict time frame. The treats themselves were of good quality as far as I could tell.

his company canceled my order on April 28th because the item was out of stock, but they are still holding onto hundreds of dollars of my money . After weeks of excuses, they explicitly admitted in writing that they owe me the money and asked for my PayPal details. I sent them immediately, and now they’ve ghosted me. Absolute nightmare customer service. Forced to file a dispute to get my money back. Avoid them.

Extremely disappointing customer service and refund handling. The refund was originally issued because part of my order never arrived and other products arrived damaged/broken. I was then promised two separate refunds: - USD 15.86 confirmed on March 9 (Ticket ID: ZWLZGX) - USD 67.11 confirmed on April 7 (Ticket ID: JNRSKT) Both emails stated the refunds had already been requested and would take up to 30 business days to appear in my account. As of May 13, I still have not received either refund, nor any meaningful update from support. The most frustrating part is that customer service keeps confirming the refunds but nothing actually happens. I’ve had to repeatedly follow up just to get basic information. Very poor packaging, poor post-sale support, and an unreliable refund process. I cannot recommend buying from this company based on my experience.

hice un pedido que depuesto queria cancelar, pero no contestan ni un solo mensaje, he mandado cientos de mails, mésales y hasta por Facebook y instagram, pero no contestan para cancelar el pedido

This company is a scam. I ordered from them and paid the full amount. Then within a few days received an email stating that the seller increased their price and that they needed more money to complete the order. I then cancelled the order. They said I would get a complete refund. I never received any refund even after multiple attempts through email to obtain the refund. Stay away from this company. They will just take your money.