Natalie G.
Such an enjoyable experience. Really excellent product and very good…
Really excellent product and very good customer service. The detail on the canvas is amazing and the paints really bring out all the colours of the picture.

Paint by Canvas creates custom Paint by Numbers kits from customers’ own photos, as well as a wide selection of ready-made Paint by Numbers designs.Our custom kits allow customers to turn meaningful photos — such as family moments, pets, travel memories and special occasions — into paintings they can create themselves. Customers can choose from multiple canvas sizes, color options and framed or unframed formats.Each custom design is created from the image submitted with the order and converted into numbered painting areas with a matching set of acrylic paints. Our goal is to make painting approachable and enjoyable, whether you are an experienced painter or picking up a brush for the first time.In addition to custom kits, Paint by Canvas offers ready-made designs across a wide range of themes and styles, along with painting accessories.We serve customers internationally through paintbycanvas.com and provide customer support before and after purchase. If an issue arises with an order, our team reviews the individual case and works with the customer to find an appropriate solution.
Paint by Canvas (paintbycanvas.com) has 220 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Natalie G.
Really excellent product and very good customer service. The detail on the canvas is amazing and the paints really bring out all the colours of the picture.
Euratus S.
will review - WHEN my order arrives - ask me again in a few weeks
Response from Paint by CanvasNov 13, 2024
Hi, if you haven’t received your order or there has been an issue with the delivery, please contact our customer service, and we will, of course, look into it. Thank you.
Darren Antony K.
My latest painting is slightly different and is a 'view' rather than a person as most of my others have been. I've not finished it because it is much more difficult than previous pieces I've done, but I love it!
Derek W.
Very good quality and service I enjoyed painting it was good and calming
Linda K.
They sent me three pictures today. One was missing a number the second picture. It was three people on there and there was a four person. I didn’t know who was on there and the third picture the sun was in the face of the person. Terrible job. Terrible job.
Response from Paint by CanvasNov 13, 2024
Hi, we have sent you a new product as agreed. Apologies for the inconvenience.
StyleQ
Great concept. Whilst delivery was slow it is the quality of the canvas that I struggled with. The surface has a plastic/vinyl feel which means the paint just sits on top without any ‘grip’ and the numbers show through. Customer service response was timely but I was advised “The paint isn’t supposed to fully absorb into the canvas; it stays more on the surface. If a number shows through too much, we recommend applying a second layer of paint once it has dried”. I am trying to do the ‘lifelike’ 48 colour option and it is quite intricate so this canvas finish is just not viable. There was no feedback on advice on return/refund options. I will not buy this product again.
Jane.
All in the box looks ok. It hasn’t been used yet so not sure how it’ll turn out, but as this was a gift and the price you pay for it, you expect the box to be of good quality and arrive safely. Unfortunately however, the box turned up very badly damaged, ripped. The box doesn’t reflect the price you pay for it to arrive safely. I did write to them regarding this, and said I would feel embarrassed given it away as a gift as it looks cheap. It took them a couple of days to reply back, I didn’t feel like they really cared much to be honest. It takes a while for the product to be delivered which is understandable, but was expecting the box to be strong not flimsy.
Response from Paint by CanvasSep 30, 2024
Hi, we’re sorry that the box was unexpectedly damaged during transit and arrived broken. We strive to pack our products securely, but unfortunately, this can sometimes happen. As we mentioned in the email, we will of course send you a new box to replace the damaged one. Our apologies once again, and we wish you a pleasant rest of the autumn.
Analiza S.
This is by far the most relaxing, stress reliever activity Ive done when I have a free time. The canvas was super easy to paint on, the colors are really vibrant and the DIY frame was super easy to assemble. I am looking forward for my third canvas.