J'ai acheté il y a dix jours une montre pour le noël de mon papa sur paganistore.com . Jai payé des frais de ports supplémentaire pour qu'elle arrive entre 1 à 5jours après. A ce jour je n'ai toujours pas de nouvelles et je n'arrive pas les contacter.
Je viens de lire les avis, j'ai peur que le site soit une arnaque.
Pouvez vous nous dire quel est votre site officiel puisqu'il a l'air d'avoir des sites frauduleux....
Je vous remercie
AV
AV
Pagani Design Store…Aggiornamento
E' da più di un mese che ho ordinato un orologio e non mi viene consegnato nonostante l'importo sia stato già prelevato dalla mia carta. Ho scritto più volte all'indirizzo supporto clienti di Paganidesignstore e direttamente sulla chat presente sul sito ma dopo una prima risposta non mi rispondono più. A questo punto dubito fortemente di ricevere mai né il prodotto né il rimborso
Il 31.01.2024 ho ricevuto il rimborso, anche se non si è capito perchè non hanno risposto alle numerose mail di richiesta spiegazioni e, come ha scritto l'altro utente su trustpilot, non hanno mai inviato l'orologio inviato.
CJ
Christian J.
I’ve bought a few Pagani Design watches
I’ve bought a few Pagani Design watches. They are all FANTASTIC quality for the price. Even if they were double the price it would still be great value. Many have Seiko NH35A movements and other decent quality automatic movements, with 316L stainless steel cases and bracelets. The watches are great, the finish is amazing at this price point. What you have to beware of, like with most products in this world, there are GREAT sellers out there and there are scammers! You could buy a dodgy Rolex from a scammer, that doesn’t make Rolex bad! Do your research and buy from a seller who has substantial good ratings! Pagani watches are incredible for the money! I have a Rolex Submariner… I question if it’s really worth £14k when I compare it to the Pagani! Obviously it’s way better quality inside and out, but at a glance, most people won’t know the difference just by the look. Pagani are well worth it, just find a good seller!
MA
Mr Alessandro C.
Rapporto qualità prezzo eccezionale!…
Confermo in pieno una recensione precedente relativa al Pagani Design PD 1733: È il mio primo Pagani Design che acquisto, preso su Amazon.it: quadrante di un turchese meraviglioso, ottime rifiniture, vetro zaffiro, buon bracciale rastremato. Insomma: un Hommage del Rolex Milgauss eccezionale! Il movimento automatico è un Seiko NH35a (ne ho svariati), e posso tranquillamente dire che, se ben regolato (dalla casa o personalmente), arriva ad offrire un accuratezza di +/- 2 sec/g, in piene specifiche COSC! Per un calibro da 50 euro (una pietra miliare che ha letteralmente cambiato il mercato dell'orologeria meccanica da almeno 10 anni a questa parte), è un prodotto super! Orologio da prendere ad occhi chiusi (per poi aprirli una volta al polso!). La Pagani Design sta offrendo prodotti sempre più raffinati! Un solo piccolo problema, sta nel cambio cinturino in autonomia, dato che ne ho due in pelle (un Morellato arancione e un turchese tiffany) che vorrei montare... Comunque un orologio da tenere una vita!
CM
CRISTIAN M.
I've been most likely scammed.
Placed an order on paganidesignstore.com without checking trustpilot first (I was stupid, I know) and paid extra for express shipping. On the platform it says it has been shipped 7 days ago, but provided no tracking number or carrier. It should have definitely arrived until today. I contacted them asking for a tracking number and carrier, then got a reply from a chat bot probably, who said I will receive it in few days. After a second mail, no reply. Absolutely avoid these scammers!
Response from Pagani DesignOct 24, 2023
That seller did not make this trustpilot. The website i work for did. But anyone out there buying from any seller and website, real or scammers, will still complain here on our Truspilot. If we had known we woujld never have started this Trustpilot page.
AC
Ace C.
Ordered a watch never received.
The below reply is the exact type of response is exactly what I get from their support from the main website that is registered to this trust pilot account, even the same e-mail address.
So don't pretend I bought it from a dealer like AliExpress, I bought it directly at the source the email address replying to these emails also replied to my order.
Things he has said: shipment is on the way, we already shipped it, oh we lost it, we will send you a new one. Then they said they shipped a new one but never gave me a track and trace. Then when asking for it they suddenly send me an email my order was canceled and would be refunded, this is months and months ago, they stopped replying to my emails and never send me a single working track and trace, never send me a watch and never refunded me. They stopped replying months ago.
I ordered 07/08/2023 and today is 22/03/2024.
My order number was 10701051, paid €103,50euro and they just keep sending lengthy responses like this with no proof or track and trace or actual refund, they just keep saying they will do it.
I would advise everyone who has gone through this to make a claim with their local police and save their e-mails and replies like this with the same e-mail address pretending they are a different company. I bought the watch at this exact company registered to this exact trust pilot account and the exact same email address that replies to these reviews replied to my questions about shipping saying they already shipped it/forgot/lost it/send it again/lost it again/ canceled order/refunded but didn't do any of those things or send a working track&trace, nothing just a heap of words while keeping my money.
Response from Pagani DesignOct 24, 2023
Yes we are one of the sellers of PD watches and started this Truspilot to be transparant. But as I said multiple times in response here, anyone can sell PD wathces and anyone, whoever they buy from can complain here even if they never bought from us. So yes I removed our links to truspilot as I don't want us to be associated with all this negativity that has nothing to do with us just because there are other scammers and sellers out there that do not care about the PD brand.
There are no official European distributor. Anyone who sell PD watches, a retailer, a reseller, a website, your friendly naighbour buying from Aliexpress selling on Etzy, etc, can call themself offcial this or that, If you look closely it is clear everyone does too. They do because there is nobody to stop it. You think Chinese governemt care about trademarks? The owner himself don't care as long as others do the selling for him and they sell.
Aliexpress stores and sellers are not known to be easy to deal with as they can have any kind of customer service they want. Try contacting Aliexpress to complain? Amazon sellers are all resellers buying from Aliexpress sellers or other Chinese platforms.
I suggest you check out who owns the first registered Pagani Design Trademark. That others put officials on their website statements, bank account and credit statements does not mean anything.
Edit to reply: Write down the website then and show everyone if you think you are right becauseI know your not!! Everey seller is in competiton to eachotheter and everyone with a website has different order numbers and only they know their own customer. I can tell you that order number is not ours so again please tell us all who the fake website is !!! I want you to do it!!
RR
Rick R.
Absolute garbage
Absolute garbage! After watching reviews on YouTube for pagani's I decided to order one off aliexpres. I thought the specs for the price were too good to be true and they were. When it arrived I removed it from its packaging and went to undo the clasp which immediately broke and cut my finger. The braclet was definitely the worst part as it was unusuable and only fit for the bin. It broke in 2 place's at the clasp and had sharp edges. Also if you run your finger across the crystal onto the ceramic bezzle insert that also felt very sharp. After finding out it would cost me more to return it to China than what I payed for it. I decided I would keep it and store it safely in the kitchen bin. Avoid!
Response from Pagani DesignOct 24, 2023
This is why you should never buy from Aliexpress yeah?! And no Aliexpress seller made this Truspilot as their suctomer service stink and they know it!
TR
Tr
Al snel lieten 2 stukjes los aan de…
Al snel lieten 2 stukjes los aan de binnenkant waardoor die nu los in de wijzerplaat rondgaan.