Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

661 approved reviews, newest moderated first

Kathy L.
May 22, 2025
Relax & Enjoy
This trip was one of the most relaxing I have experienced. Our first Pack Up & Go! I mean, what could be easier? Supply the budget, travel dates and complete the questionnaire. We ended up in beautiful Portland, Maine and had a fabulous time. When we had trouble getting home due to cancelled flights, Pack Up & Go stepped up, got us rescheduled and to the airport on time. Can’t say enough good! We will be using Pack Up & Go again!
Response from Pack Up + GoMay 22, 2025
We're so happy we were able to get your cancelled flights taken care of for you! We love to hear that you had a relaxing experience as well, we aim to take the stress out of planning for you, so happy to hear that was a success! Ready to send you on another getaway soon!
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Hannah
May 20, 2025
Great company! Lots of fun.
Overall, great trip and well planned. Would do it again. I do think that there was one thing missed-- our ride back to the airport didn't have a set pick-up time noted anywhere, but said a car was coming for us. We called to inquire with the car company, and the p/u time would have been too late to get to the airport safely. We were able to set an earlier p/u time with the car company, so it worked fine. Other than that all was planned well.
Response from Pack Up + GoMay 22, 2025
Thank you so much for sharing your feedback with us about your Pack Up + Go trip! If you do another trip with us, please reach out to our 24/7 traveler support team so we can get any issues (like the time frame pickup) all fixed for you. Looking forward to more adventures together!
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Mikayla
May 16, 2025
We absolutely loved this whole experience!
We absolutely loved this whole experience! Starting with the fact that we didn't have to lift a finger in the planning process all the way to the point where we opened our envelope and found it filled with fun options, this was a 10/10 trip! I'm regularly stuck in the paralysis of indecision when it comes to trip planning and this was so worth it. Plus, the attention to detail when it came to all of the recs, categorized by activity and then further subcategorized (food was broken down into meal times) it was all amazing!
Response from Pack Up + GoMay 17, 2025
Travel decision paralysis is REAL! How do you know what to choose or where to go and if it's really all that or not! Honestly, it's overwhelming and enough to make someone not want to travel at all! So just let us handle it :) We're so glad we could take the stress out of traveling so you can actually enjoy the moment + focus on memory making instead of logistics. It wouldn't be a Pack Up + Go trip if your activities weren't tailored specifically to you + your recommendations weren't organized by category + meal time! Can you tell we're type A? We're so glad you had an amazing time!
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Debbie
May 8, 2025
Fun trip!!
Fun trip!!! We had planned activities that were fun, like a ghost tour, gourmet food tour, and we hoofed it with the goats. We also received a list of recommendations that we used as a checkoff list. I feel that for this location the duration was about a day or two too long, another destination close by would have added more excitement. All in all we will do this again!
Response from Pack Up + GoMay 8, 2025
We love to hear this! It sounds like your trip planner hit the nail on the head with your activities + recommendations! And how fun was your Goat Trek?! Thank you so much for sharing your experience + you recommendation about trip length! We'll definitely take that into consideration for future travelers. Where should we send you next? :)
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Rayford
May 6, 2025
Loved Joe and Cody but I believe the wi…
Loved Joe and Cody but I believe the wi fi could be better had trouble with it and the tv cable
Response from Pack Up + GoMay 22, 2025
We'll be sure to share this review with your B&B! This review was for your overall Pack Up + Go trip!
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Valerie
May 5, 2025
I can't stop talking about what an…
I can't stop talking about what an amazing birthday trip Pack Up + Go planned for my friend and I! Truly, everything was perfect. We included a lot of detail in the box at the end of the trip survey and I really think that helped them curate our perfect itinerary. We went to Chicago, which I never would have planned for myself and we both loved it. I already can't wait to go on another PU+G trip!!
Response from Pack Up + GoMay 6, 2025
We are so glad to hear you loved your surprise trip with us! The extra details in the pre trip survey really help us make sure the trip is perfectly catered to you, so thank you for providing that extra info! We're looking forward to more adventures together!
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Corinne
May 3, 2025
10/10
We had an excellent time! From the destination, suggestions, flight and hotel....everything was awesome!!! Would do it again and would highly recommend 👍
Response from Pack Up + GoMay 3, 2025
Wow! Thank you so much for your kind words! Wasn't Denver just amazing?! It's hard to take all the credit when your destination is as great as Denver...but we'll take some of the credit ;) When it comes to the plan, we'll handle the logistics, so you can just relax and enjoy! That's what traveling should be about! :) We can't wait to plan your next trip! Maybe somewhere east coast this time?
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Karen
Apr 30, 2025
Phenomenal weekend getaway
Phenomenal weekend getaway. Great list of filler activities as well as planned outings. Accommodations were on point.
Response from Pack Up + GoMay 6, 2025
We're glad you had a phenomenal weekend getaway with us! We love hearing that! Our list of recommendations is always a fun way to fill the down time.
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