Michael S.
Quality was high
Quality was high, shipping fast, price low.

With a huge selection of products, super-helpful staff, and free 3D design tools, our team is your one-stop shop for all things packaging! Have a budget or a specific turnaround? Get an instant quote and an estimated delivery date with our handy calculator. Don’t see what you’re looking for or need some guidance? Submit a quote request. Not sure where to get started? Our packaging professionals help you make the right choices and guide you through design. We even offer free design services. Or, you can use our 3D design tool to upload or create your design. Our team is here to help every step of the way. We identify the best production options so you can keep your order as local and affordable as possible. Get the confidence you need before your order is even delivered. We want you and your customers to love your packaging!
PackM (packm.com) has 31 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
31 approved reviews, newest moderated first
Michael S.
Quality was high, shipping fast, price low.
Allrod
Pack M produced and delivered our custom boxes in a timely manner
Creative D.
Setting up the box was the easy but there were a number of hiccups that couldn't be ignored. I setup the box to print inside and outside and inside disappeared at checkout. There isn't enough communication or transparency on the progress of your order. I checked on the order a number of times and there was some sort of response but no clear confirmations unfortunately. My order was shipped without a shipping name and was temporary lost and finally was held at a shipping center. Thankfully we were able to locate the order with tracking number that was provided when we did not receive the order. The print quality was beautiful but about a quarter of the order the boxes cracked or ripped during assembly. Overall the company needs better client facing transparency.
Adrien
Pro: - Easy to use - Good quality box - Nice early communication Con: - Disappointed by average quality print .- Very dark print .- Poor print details - No communication once product delivered
customer
Awesome product. Quick delivery. Top-notch quality.
customer
poor customer service and an even worse user experience. decent box print at the end of the day but incredibly long process. I'd try any other supplier before PackM for your customized box needs.
Response from PackMOct 1, 2024
Emily, I'm puzzled and disturbed by your review. You've placed 2 orders with us, one of which is a restock of your first order, which you placed only a few days ago. We proactively reached out to you when we didn't hear back from you on your proof approval and moved your order into production as soon as we had your ok. We have received no communication at all from you indicating any problem with your order. We are committed to ensuring that our customers receive great service. Please reach out to us at [email protected] and let us know what your concerns were with your experience so we can work with you to make it right. Thank you, Karen
Cheri
I’ve had multiple orders with PackM and I am so very happy with all my packaging boxes. They’re rugged for shipping and they work with you for design. All questions get answered right away. Bright colors and great fonts and any size you want. This time I needed a shipping mailer large enough to hold not just 1 order item but 3 or 4 to ship together, these came out perfect, couldn’t be any happier! Cheri NailedInColor
Response from PackMOct 1, 2024
Thank you, Cheri. We truly appreciate our customers and work hard to make sure you have the very best in service and support every step of the way.
Cafe R.
It’s easy to customize the box I wanted to order and it came quickly.
Response from PackMOct 1, 2024
Thank you, Vicky! We're glad your experience was a positive one and we look forward to helping you in the future.