Creative D.
Unfortunate Consumer Experience
Setting up the box was the easy but there were a number of hiccups that couldn't be ignored. I setup the box to print inside and outside and inside disappeared at checkout. There isn't enough communication or transparency on the progress of your order. I checked on the order a number of times and there was some sort of response but no clear confirmations unfortunately. My order was shipped without a shipping name and was temporary lost and finally was held at a shipping center. Thankfully we were able to locate the order with tracking number that was provided when we did not receive the order. The print quality was beautiful but about a quarter of the order the boxes cracked or ripped during assembly. Overall the company needs better client facing transparency.




