PackMReviews of packm.com

I cannot get ahold of anyone there to make an order. I have been trying via phone, email, and chat for 2 weeks now.

Poor communication, to date never received tracking information despite requesting it multiple times, I had to order all new boxes from a different site and dispute the charges because it appeared my money and boxes were gone . Weeks later my boxes finally arrived, damaged . I would not recommend. I stand by my personal experience , their reply is categorically incorrect and to date I still never received a tracking number. They have never followed up until now upon seeing my review in this forum only. The boxes were received well outside the time frame and the communication or lack their of was poor.

I received some boxes that were damaged upon arrival, and I attempted to contact the company, but I haven't received any response. My primary goal is to have them replaced. The lack of communication feels more frustrating than the issue itself. Overall, I am dissatisfied with how this situation is being managed

poor customer service and an even worse user experience. decent box print at the end of the day but incredibly long process. I'd try any other supplier before PackM for your customized box needs.