CA
Amazing Service
Aside from the super easy to navigate website, the service was lightening quick. The Prepress Support team went above and beyond to make sure my boxes looked perfect. Jeanna was a pleasure to work with and huge help!
Packlane makes it easy and affordable for small businesses to design and order custom boxes and packaging. Through Packlane's online store, customers can apply their own branding and artwork to various stock packaging styles, get an instant quote, and preview their box designs in full 3D using state of the art browser technology. Customers can place orders in quantities as low as 10 units and see it delivered in 2 weeks.
Packlane (packlane.com) has 452 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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CA
Aside from the super easy to navigate website, the service was lightening quick. The Prepress Support team went above and beyond to make sure my boxes looked perfect. Jeanna was a pleasure to work with and huge help!
Chitra
This is my 2nd order with Packlane. When I submitted my vector file, I got an alert that the image was blurry due to the resolution. I reached out for some clarification and connected with Brandy. For the next few days Brandy helped me tirelessly through multiple iterations, answering all my questions and helping me improve the quality of my proof. What I appreciated most was how prompt Packlane support was to aid me in getting my design just right, and how patient and detailed they were throughout the process. As part of my work I come across many packaging companies and Packlane is definitely one of my top go-to spots for specialty packaging
Bernade Bogan F.
I received my boxes quickly---they are super thorough! Packlane made sure to check my design for quality image size and notified me that I may want to check it again and adjust. I am grateful for this step. They are super helpful!!!
Le'Shae R.
I really enjoyed working with Packlane to create my subscription box. It was easy to upload my own custom design. I loved the approval process as it allowed me to see what the box would really look like. My order was estimated to come between Feb 5 and Feb 22. It came in January! I was very impressed!
Kristen K.
I've been using packlane for over a year now for all of my custom gift boxes. Their prices are great, and their turn around time is very competitive (even at very busy times like fourth quarter). Their customer service is also really good at working with the customer to fix an issues.
Jack L.
The Packlane team has been responsive and helpful in all my interactions with them!
Consumer
Very grateful to Jeanne, she was helping me and looking for different pages to be able to create the art since everything I created was low resolution and the box was not going to look good, she was pending for a whole week and answering all my questions until I had my boxes ready! Employees very committed to their jobs!
Violet C.
Exceptional customer service throughout our process. Thank you to Tara and Krista whom I worked with directly on two questions we had and were fast, friendly and most importantly, helpful!