Lucy L.
Staff is so helpful and patient
Staff is so helpful and patient, products are great and reasonably priced.
Packlane makes it easy and affordable for small businesses to design and order custom boxes and packaging. Through Packlane's online store, customers can apply their own branding and artwork to various stock packaging styles, get an instant quote, and preview their box designs in full 3D using state of the art browser technology. Customers can place orders in quantities as low as 10 units and see it delivered in 2 weeks.
Packlane (packlane.com) has 452 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lucy L.
Staff is so helpful and patient, products are great and reasonably priced.
Ibi H.
It’s already enough stress of having a business and trying to stay on top of everything. I usually don’t write reviews but with this experience I had to! I had the best order experience with Jeanne! I’m not a tech savvy person so I was clueless to exactly what was needed. The hints she gave me was very helpful and assisted me to get my custom boxes! Her timely responses was phenomenal and she had patience with me. She was so awesome!
Anna-Maria
Am so excited right now! Lol Listen I created my own designs for my boxes and sent them to Packlane for printing! But sadly my resolution was off and not good enough for printing. When I tell you Packlane customer service was all over it! They was so fast!! Efficient, Sooo Responsive!! And extremely helpful!! I worked with Jeanne and she cut no corners! Am extremely grateful and excited to see my packaging. At first am not going to lie, lol when I saw the email with “Issues with your Packlane proof” I was bummed 🙁 literally my frustration went up! Because I worked so hard to create my design.... They emailed me within couple hours of my order placement but I waited about a day to respond because I had no idea how to fix it. Once I responded Jeanne was right there! She introduced herself, and a few emails later they have recreated my design in the proper resolution and am off to production! In about 8 hours after I decided to respond my issues was resolved! Could’ve been less if I was as fast in my response time. Sighs.... thank you Jeanne!! Listen, Packlane is there to help! You can do this!
Joe P.
Great customer service
Edward
Packlane was the easiest service I found for quick custom boxes at a reasonable price without a minimum order of 100 boxes. The boxes were delivered earlier than expected and the quality is amazing.
YC
What an amazing team! I just started ordering and I've loved the experience so far! Outstanding!
Witty
Always have loved Packlane since day 1 of using them! I order so many boxes from them! The last order I got the colors were off a little bit and within minutes of hopping on their chat they had pinpointed the problem, explained it to me, and offred my multiple (generous) solutions. Stoked that their service matches the high quality of their products!
Andrea
I have yet to see the final result -I just confirmed the final proof- but I am very excited and confident it will look great. Jeanne was amazing, incredibly helpful and super nice, as were the design team that pointed out the issues with the original design so I could make the necessary modifications. I can't wait to see the final product!